“Very friendly & extremely helpful. Was trying to find a very specific item & by the time it was found, had a group of 4 trying to help & locate the item”
“Friendly and helpful just like an old timey hardware store. And they have everything you need. I just got myself one of those yard torches for killing weeds and needed a propane tank and some propane. AS USUAL, I was greeted as soon as I walked in. AS USUAL, I was asked what I needed. AS USUAL, I was directed to the proper department. AS USUAL, I was almost instantly assisted in securing what I needed. Another review said they were told they didn't fill propane tanks, but I'm here to tell you they have a propane tank out there the size of the Queen Mary and didn't have any trouble filling my new tank. It's an enjoyable experience every time I come here, unlike the local big box stores.”
6AM - 10PM
Home Depot, 921 Jacks Valley Rd, Carson City“Great customer service overall. Steel is the man. He noticed us strugglin in the parking lot while loading some heavy materials and insisted on lending a helping hand. Thanks Steel.”
“To make a very long story short, I had an issue with my order of patio chairs. Two days after I paid for them (needed to be assembled) I received a call stating they were out of stock. I went to the store today to be sure I got a refund. Ali listened to me, checked her stock and apologized because they were indeed gone. As it turned out, Hannah (a brand new associate) had put them aside for assembling. Ali is transferring to another Lowe’s and will be missed. I am now a very happy Lowe’s customer!”
“People at the pro desk always seem too busy. Everytime I call the customer service desk Noone answers. Can't get work done or order what's needed. Also online design for orders is hard and confusing, when you make an online purchase it charges you multiple times and doesn't show what it's for. Makes it hard to itemize what you bought and show what it was for. Also when I tried to get itemized receipt for everything the system couldn't do it.”