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December 2022 by Barbara Valdez
They are wonderful to have here. It's True a Bank that helps not steal your money ?
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November 2022 by Noah Walker
Excellent staff excellent service. Feel like a person not a number here
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March 2020 by John Moriarty
It's a bank, Enough said
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February 2014 by Andy P.
I have had an account with this bank for 15 years. I will be leaving for a larger bank. I am disgusted with the way that I have been treated by the customer service in the branch itself as well as over the phone. After the target breach, my replacement card was never delivered to my address after the notification that I would be getting it was sent. They cancelled the card I had with no warning and told me that it would be one week for replacement. I was never informed there was a rush shipment option that would have it overnighted to me, I was assisted by the branch manager in Carson City. After taking and shredding the card that was cancelled that morning I called there customer care department and was told there was the rush option and that it was possible to have reactivated my old card. Needless to say I was shocked to find out after nearly a week that I would not have a replacement card for another two weeks. RETHINK BANKING HERE!!!!!
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July 2010 by Coleen W.
Great bank with great employees! Kara and Malou are the best! Have been banking with them for over 10 years and started at the Tahoe Branch. When I moved to the Valley, I was so fortunate that they opened a branch with some of the "tahoe gals" here. They are always very helpful and friendly! Never long lines, and very efficient! They rock!!
