Eagle Valley Motors is a family-owned and operated business that focuses on helping customers get approved for financing, regardless of credit history. With three locations, they aim to provide a smooth experience when purchasing pre-owned cars, trucks, or SUVs, ensuring customers receive the lowest rates possible. Customers have shared mixed experiences with Eagle Valley Motors. Many appreciate the helpfulness of staff members like Luis and Ryan, noting their friendly service and willingness to resolve issues. Some buyers have reported positive experiences with multiple vehicle purchases and commend the dealership for addressing mechanical problems after the sale. However, there have also been concerns regarding customer service and communication, particularly when issues arise with vehicles. One reviewer expressed disappointment over a situation involving their daughter, where they felt pressured into a purchase despite ongoing problems with the vehicle. They noted that the car had not been safety inspected and expressed frustration with the dealership's handling of the situation. Overall, Eagle Valley Motors has garnered a reputation for both solid customer service and challenges, particularly in managing vehicle issues post-purchase. The dealership aims to assist customers in driving away satisfied, though experiences may vary.
Phil at Eagle Valley Motors in Reno exceeded my expectations. Thanks for making it easy and affordable. I've recommended several of my friends to get down to Eagle Valley Motors and see Phil. Thanks again.
May 2025
When I bought my vehicle from here last year I had a lot of issues, but they did everything to make it right. Of course with its age and mileage it was bound to have more issues pop up. I bought my 2nd vehicle from there recently and had a much better experience. Luis was great and I’m very happy with my purchase.
April 2025
Luis was very helpful and willing to show us around... Even in the rain.
