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January 2024 by Levi Pasquan
Best tire buy experience…Lucas was on top of it before I even walked in he approached me and even though I was a little early got me in quick. Great customer service and on top of his game..Thank you Lucas!
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January 2024 by Justin Ross
Awesome and friendly service! I was a walk in and they got my car in very quickly. Highly recommend!
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January 2024 by Judith yesenia de lao
AWSOME customer service and quick.
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January 2024 by Luke Bonfield
Cheap and good service!
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January 2024 by Anthony Badame
Purchased "in stock" winter tires at Discount Tire online Jan 9th. Winter storm postpones my Jan 12 appointment, reschedule, drive 30 miles and only 1 tire in stock. Store claims they didn't have them in stock, and yet the website lists only 1 in stock which is accurate. Feels like they sold the tires I purchased and was hoping to get them back in. They claim they hold tires purchased online. I get better service at Walmart which is sad.
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January 2024 by Krisztian Orban
They price matched Costco on KO2 and installed on our camper while we waited in the waiting room with the cat. Great!
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January 2024 by Tony B.
Purchased"in stock" winter tires online January 9th and scheduled appointment for January 12th for installation. Winter storm forces postponement, reschedule January 15th. Drive 30 miles for appointment and only 1 tire is available. Discount associate claims they were never "in stock" but I was still able to purchase them and make an appointment. Get home and look online and it's showing 1 tire in stock, what a coincidence. Feels like they sold my tires during the winter storm and hoped they got them back in stock by the time of my appointment. Their solution was for me to return. DON'T SELL TIRES ONLINE IF YOU ARE GOING TO RESELL THEM TO THE FIRST PERSON THAT SHOWS. I'm going to Walmart from now on.
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January 2024 by Amanda F.
I've bought a set of tires from Discount before and it was a great experience. Ended up with a screw in my tire during a storm and brought my truck here to see if it could either be repaired or get a new tire. The service guy, Nate, was extremely professional, attentive and forthcoming about what they could do for me. I was a walk in so I expected a wait, I got a text when it was done and found they were able to patch it up and it was free of charge. Based on their customer service, effectiveness and quality of work I will forever take my vehicles to this Discount Tire, and also recommend them to friends. Thanks guys!
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January 2024 by miss lexxi
Brought my Audi in for a flat tire they ruined my steering wheel leather inside my car. Noticed they damaged the interior prior to driving off.Manager asked me to bfjng my car in to submit insurance claim. Called the store prior to bringing my car back back to fix their mistakes, drove all the way from Reno for the manager to conveniently leave the store & “headed to the bank of the other side of town”I left the manager a message, never got a call back. NOT WORTH IT. VERY DISSATISFYING, & EXTREMELY DISAPPOINTING it. Take your vehicle else where.
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January 2024 by bluecat
Love this place, fixed a flat for free. I didn't even buy the tires from them. Will probably buy my next set here.
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January 2024 by Clay Nelson
Ramon was the best! Super knowledgable staff, and great to work with. Will be a life long customer of these guys and recommend to all!
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January 2024 by Jacob Amato
Had an appointment for 5:15 didn’t get my car back until almost 7, when I did get it back they put my tire pressure at 50 psi. Absolutely ridiculous, don’t bring your cars here unless you want them to mess it up
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January 2024 by Susan W.
John and the staff at Carson City Discount are very professional and went out of their way to help replace my tires. I've used them before and highly recommend them.
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December 2023 by Erin H.
I have been in there multiple times with the tires I bought. They are not capable of keeping appointments. Don't schedule online because those don't get put on their schedule. Don't ever have a problem with the tires. They left me stranded when I got a flat and I had to fight them to honor their tire warranty only to be told they needed the car for overnight to fix the flat. They only have 2 bays with cars in them and a bunch of employees walking around not working. They don't take walk ins. They don't value customers and they aren't very willing to honor warranties. This is the first time I've bought tires there and when I need new tires I wont be buying them from here. The other place I usually use is the same price, better service, and worth the extra miles to go back with the other company. Don't use discount tires if you want good timely service and easy warranties.
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December 2023 by zactoman
I made my appointment with Raymond and expressed my concerns of a possible long wait after reading recent reviews. My wife had just had back surgery and I would need to be home caring for her asap. When I showed up for my appointment the place was packed. I gave them my info and keys and watched them drive it right into a bay and start working. I walked outside and Raymond himself was working it. He got my 4 tires mounted and had me on my way home in less than an hour! This was a cold, rainy, windy day, with loads of walk-in customers and the entire crew was working non-stop the whole time I was there. Wonderfully controlled chaos...
