Carson City Hyundai is a trusted dealership serving customers in Carson City, Reno, Sparks, Gardnerville, and Dayton. They offer a wide selection of new and used vehicles, including models like the Hyundai Santa Fe and Palisade. Customers often praise the dealership for its friendly and helpful staff, especially highlighting the positive experiences with salespeople who listen carefully, work hard to find the right vehicle, and make the buying process easy and enjoyable. Many reviewers mention the dealership’s excellent service and fair trade-in deals. One customer traveled from Las Vegas to purchase a 2024 Santa Fe Calligraphy Hybrid, appreciating the accommodating and comfortable environment. Another customer, looking for a specific Palisade model, found success working with a helpful representative over the phone, ultimately driving home in the perfect vehicle. These experiences show the dealership’s commitment to customer satisfaction, even for those willing to travel for the right car. However, some reviews note issues with the management, particularly describing disrespectful and dismissive behavior from a manager. Customers who experienced this felt belittled and mistreated, especially when questioning additional fees or financing details. These customers have reached out to the owner, hoping for improved customer service and better relationships. Despite these concerns, the dealership’s overall reputation for quality vehicles and helpful staff remains strong, with many customers happy with their purchases and the service received. Carson City Hyundai aims to provide a positive car buying experience for all its customers.
Great experience purchasing our new Palisades online from a dealer in a different state. They helped us with the trucking transport and all the nessary paperwork. Within a week we had our new car and our DMV had all the paperwork to register and license in our state. Thanks Nate Tenney for guiding us through the whole... read full comment
November 2025
😱I prepared a lengthy very favorable review but have lost it! I am 85 & technically naive & impaired! Can it be recovered? 🤔
November 2025
I purchased a vehicle at Carson City Hyundai everything went perfect they're they are awesome people to work with
