Capital Ford is known for its friendly and professional staff who provide excellent customer service. Reviewers appreciate the knowledgeable team, particularly noting the helpfulness of specific salespeople. The dealership keeps customers informed throughout the buying process, even for long wait times like with the F-150 Lightning. Capital Ford offers accommodating purchase options and ensures that vehicles are delivered in pristine condition, making it a highly recommended place for vehicle purchases. Customers have praised the helpful and patient staff at Capital Ford. One reviewer highlighted the assistance they received from a salesperson, who went above and beyond to address their questions, even on a different department's matter. Another customer found the buying process to be easy, with the salesperson providing helpful guidance. Additionally, a customer expressed gratitude for the high level of service and professionalism from the sales, service, and finance teams in setting them up with their new vehicle.
Ralph was so helpful and pleasant. The process was very quick. I don't think I have ever spent less time purchasing a vehicle. Thank you Capitol Ford.
December 2025
This is the 4th vehicle I have purchased with salesperson David Wheelock. As always im impressed with the ease of purchase and the process from start to finish. I highly recommend.
December 2025
Sharon & Capital Ford team are the best. They treat you like family (good family) and displayed high honor. I love my new (used) Ford truck!
