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January 2024 by Mister Thompson (Still Sean)
Extremely helpful and patient guys, both of them, both times. 5 stars & 2 thumbs up!
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January 2024 by MarknSis McKinnon
We have had Randy as our Rep for yers now. There is NO ONE... I repeat, NO ONE! who will ever touch our account. Unless he dies or retires this store is our go to. We have two company accounts and although we aren't particularly demanding, we are particular. These guys are on their game, there is literally nothing we have thrown at them that they have not handled. From porting over difficult numbers held by other companies, to managing over 50 lines and keeping our account pristine. You guys are the best AT&T team out there. Thank you
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December 2023 by Darla Harvey
The employees in this store are exceptional, Randy helped us and did an amazing job getting us set up with new phones and “the Best Deal” just as advertised. He was efficient and knew what he was doing! We will be returning there for any future needs.
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November 2023 by Mike Clark
The store rep listened to my situation and desires and then responded with a great solution.I only hesitate to call it the "perfect fit" because I am waiting to see how AT&T billing changes as we move forward. Thank you!
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September 2023 by Jessica Hall
I highly recommend this AT&T store location. The employees are kind and welcoming. I felt very comfortable the time I spent there upgrading my phone and adding a new line. Courtney helped me and she was phenomenal, she found an answer or resolution to any bump in the road.
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September 2023 by Lise D.
Randy at the Topsy store was incredibly helpful, patient, and kind. My account was difficult to transfer, and I am pretty low tech, but Randy helped in a most professional way to resolve everything for me. I highly recommend him to anyone.
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August 2023 by Donald Giorgi
i got the total run around. rude people. only interested in selling their higher priced phones instead of helping me with a technical issue. i have been an at&t customer for years but now will reevaluate staying if that is the type of people at their stores.
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August 2023 by Joseph Lonero
Charles was a good help me go from t-mobile to At&t he did a amazing job helping me with get all my phones my number to the at&t phones I love my new phone I be tell all my friends who have t-mobile go to at&t company
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July 2023 by louis P
The services at the Carson City store was perfect! The sales person was very knowledgeable and and was a tremendous help!
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July 2023 by Shannon B.
Randy helped our family of 4 switch to AT&T. His service was top notch. He was very knowledgeable and able to answer all of our questions. He was the only one working the store and helping 4 of us took a long time. He greeted other guests that came in and just let them know it would be a bit until he was finished helping us. Usually dealing with phone service stuff sucks, but Randy made it super easy! Thanks Randy!
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July 2023 by Brenda P.
Absolutely rudest person I have encountered for a very long time. Maybe he can't be bothered because of the color of my kids skin. If sales are low here he may be the reason why.
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March 2023 by Tom M.
Came in to look at upgrading my wife's phone. Erin was extremely helpful and knowledgeable. What really impressed me was her customer service. As customers came in she greeted them all and told them that she would get to they as soon as she could. While our new phone was downloading information, she was able to address other concerns. Fantastic customer service!
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February 2023 by Alan C.
We were lucky to deal with Amelia at the Topsy store. She was gracious, kind and knowledgeable. She was helpful in all aspects. Hopefully it all turns out as well as it sounds.Well . Next day looked up our contract on line and we got screwed. Went up 100 per month instead of lower and for nothing. Called the store and the children there would not talk with us. Kept pushing a button and sent us to nowhere.Currently trying to unscrew ourselves
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November 2022 by Susan Maclean
Erin was very helpful. She is knowledgeable and efficient. Great experience!
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November 2022 by Kimberly
I went in today 11/14 and ran into a wonderful young lady named Georgia. She was so patient while getting yelled at by another customer for another associates fault. She balanced 3 people’s things all at once and answered everyone’s questions. She is fantastic! She is a great asset to that store.