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February 2024 by Fernando Galvez
I had a motorcycle accident in September 2023 got my motorcycle towed by them chp called them had parts stolen of my street glide..they said the cameras don't work so they wouldn't know how it could have been
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February 2024 by isaiah williams
Very dishonest Worker(s).After I asked the tow man` did he drag my car ` with the break on` told me later he in fact he did` then after giving him $100 cash he still told dispatch on the phone to charged $276 dollars` so in fact I paid. Total $376 I left a message to speak the boss` ower` whoever cause I think I should get a full refund` ???
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January 2024 by Klare Hinckley
I called at 7am for a tow and the dispatcher quoted me a half n hour until my tow would be there. 1 hour and 45 minutes later, I gave up trying to be understanding and understanding that delays happen and called the dispatcher back. The dispatcher told me he had a "cop call that was pretty serious" and that's why he's so late. I can understand that too. What I don't understand is how no one called to inform me of the delay. I was going to be late for work before, now I was over 2 hours late for a healthcare related job. They also made me pay $155 to go less than quarter of a mile. Make your choices with this company and decide how much in a bind you are in before resorting to them.
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January 2024 by Michelle Vazquez
They wanted to take my car bc it was on a fire lane even though other cars were on the fire lane and said they were going to take all of the cars parked on the fire lane and never took any other car
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January 2024 by Sophia Zalk
A&A towed my car before they were even open. They had no decency to call to tell me. my car was being moved I was pulled over at midnight Saturday he said I had two days to pick it up because the new year holiday and no one was open. Very very disappointed. If I could give zero stars I would. And I’m doing the same thing with the police officer who pulled me over. Very disappointed in this company and NHP.
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December 2023 by Carlsbad Creeper
Not sure about thier Towing services but I would not recommend doing any repairs for their Trucks or vehicles. Unless you want to work all day and not get paid. I spent the better part of a whole day 2 weeks ago "helping" them out at the last moment with a repair on one of thier old Tow Trucks that had been sold. The Customer was on the way from out of State to take delivery. Should have just focused on my own business rather than spending all day helpng them. They sure knew how to get a hold of me when they needed assistance. Now after more than 2 weeks I cannot get PAID nor even a return from one of the many messages I have left them. I would have to assume thier Tow Services are a HUGH MESS as well. Maybe yall should change your Name AGAIN and start over with building a Postive reputation!
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December 2023 by Kevin Edgett
Not sure about thier Towing services but I would not recommend doing any repairs for their Trucks or vehicles. Unless you want to work all day and not get paid. I spent the better part of a whole day 2 weeks ago "helping" them out at the last moment with a repair on one of thier old Tow Trucks that had been sold. The Customer was on the way from out of State to take delivery. Should have just focused on my own business rather than spending all day helpng them. They sure knew how to get a hold of me when they needed assistance. Now after more than 2 weeks I cannot get PAID nor even a return from one of the many messages I have left them. I would have to assume thier Tow Services are a HUGH MESS as well. Maybe yall should change your Name AGAIN and start over with building a Postive reputation!
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October 2023 by jon gunter
Deceitful and overtly criminal. They went through quite a scheme to continually delete check engine codes behind my back when i wasn't close by or during the purchase of one of their vehicles.
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October 2023 by Alex Pendergraft
Was in a crash they took my car and stole everything out of it in one day. Thousands of dollars worth of items. Avoid them at all cost.
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October 2023 by Alex P.
What an absolute crap hole of a place. Owner and workers are bunch of crack heads that will steal and hit your car while it's on their lot. I was in a crash went to the hospital and in the ONE day my car sat there they stole money, the sound system and whatever else of value the could find inside. Avoid these pieces of garbage.
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September 2023 by Joshua S Goldstein
They almost undercharged me because I made a partial cash payment. But I was honest and told them I owed the difference of $30 more. When I got my vehicle out of impound, several items were missing. 2 pairs of redneck sunglasses and just yesterday I found my missing spider-man pencil bag on the side of the road -- but the markers, titanium/crystal medical marijuana attachments were missing. Maybe it fell out while being towed?With how much they charge for storage, you'd think they could afford to buy their own stuff. Top notch trickery. Hope I never get towed again and if they apologize or return my stuff, I'll think about changing this rating.
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July 2023 by Danielle Hansen
Picked up my car on short notice on the weekend due to a flat for a reasonable weekend rate. I would recommend them if you run into a need for a tow!
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April 2023 by Brittany Ynacay-Nye
Roger is great! Willing to work with me on a payment plan so I wouldn't lose my vehicle. Let me put some money down in order to stop accruing daily interest.
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February 2023 by Jessica Hawksley
Initially, seemed like good people and good service, but when we got the truck back, so many valuable items were stolen from it amounting to 1000's and nothing was done about it. Police report was filed. Also, beware of who you are actually calling, one of the numbers doesn't even go to the actual business, which was brought to attention by us, but who knows if it was even fixed. Pretty sure it was a money grabbing employee.Service: Car towing
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October 2022 by Brenda Kolobakken
Roger and Lenny are two very helpful and knowledgeable men! They both have outstanding customer service!!Service: Car towing
