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August 2024 by Sofia Wilson
Great staff. Helpful, friendly and very knowledgeable. They make every transaction easy and a joy.
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August 2024 by Matthew Vizcaino
Thank you for always helping when needed. DJ is always a joy to see.
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August 2024 by Brandon Clemons
Customer service is terrible.
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June 2024 by Kathi Melton (Kat)
Always efficient, professional, helpful.
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April 2024 by Thomas Ayer
Store charges $25 per day hold for pickup fee. They also cant count. Had a box deliver less than 24 hours ago and was asked to pay $50. Pretty sure this is a franchisee violation. Every other store ive been to charges me $20-25 as long as its been there 5 days or less. I travel quite a bit and this is the most ive ever paid to pickup my hiking bag
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April 2024 by Levi Wright
Staff was very nice and helpful!
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January 2024 by George Smith
I called up Meghan for the store as we had left something at a nearby hotel and flown back to Georgia. She picked it up and mailed it back to us. What great service ! Go Meghan !
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December 2023 by Joyce Smith
Always helpful @
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December 2023 by tivadu
I’m helping my mom out with this review as she just noticed the negative reviews posted for her favorite UPS Store, but didn’t know how to submit her own review. Our family has been using this location for years without issue. Furthermore we patron the place regularly due to the kind and respectful staff who are willing to work with us on all our needs. As a special callout from my mom, she wanted to note that Lacy has been excellent to work with. It’s clear that the individuals who made the negative connotation like to drive peoples names into the ground and hurt their careers rather than give honest critiques which will help individuals improve in their positions moving forward.LACY, KEEP UP THE GREAT WORK! AND TO ALL THE OTHERS AT THE STORE, YOU KEEP BEING AMAZING TOO! WE WILL CONTINUE TO USE YOUR SERVICES BECAUSE YOU ARE ALL AWESOME! THANK YOU!
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December 2023 by T C
Lacy gets 0 stars, UPS gets 1 star. Worst UPS store in Nevada, worth the drive into Henderson just to avoid dealing with Lacy. Selling our UPS stock today
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October 2023 by Mtn Yoda
I try to avoid them at all cost however with returns I am, in most cases stuck with UPS. They are ridiculously expensive. I am shipping/returning $45 in parts weighing less than half a pound yet spending $16.00 to do so. I am ripped off at every turn in this expensive life. It’s October 2023 and it’s only getting worse. Customer service is fine but nothing is worth the price I just paid to return pieces of plastic. What a joke… UPS, two thumbs way down… choose another carrier, one that won’t rip you off.
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August 2023 by Maureen Young
Great customer service!
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August 2023 by Reny Antil Larson
Fast and friendly!
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August 2023 by Scott
Always super friendly staff.
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August 2023 by Theresa House
Best UPS, never had a problem here, great staff!!
