“The employees are really nice and never annoyed when I have a million questions! Steffany, the manager, is super friendly and helpful!! This is my go to for printing.”
8AM - 6:30PM
1309 S 204th St, Omaha“Duba was exceptional with his customer service and helping me with a return!! He went above and beyond! I’m from out of town visiting from a very small community and this process was new to me!! Great experience!!”
“Super customer service, and quick. Used the copy and bulk scan service along with FEDEX shipping. Team member Josh is extra helpful, thank you. Professional, highly recommended.”
8AM - 7PM
15418 Weir St, Omaha“I love seeing the same friendly staff everyone i come in. They are fast and efficient and I've never had any issues in all the years coming to this ups store.”
“Front Clerk Lita at the Post Office on 11th & Pacific is the Best Clerk You'll Ever Meet. *She Always Goes Above & Beyond to Take Care of Her Customers in Line. I've been a PO Box customer & a Regular Customer on 11th & Pacific for 20+ Years, and 1. Every single time I either don't have my PO Box key with me Lita Gratefully gets my mail for me when needed. 2. If a package that arrived at the facility more than a day ago (close to 2 days) due to the FedEx/UPS Tracking #s, Lita Gratefully goes back to search for it & finds it if it wasn't in my PO Box. 3. ***Lita is always a Happy Camper at her job & Lita is a Definite Keeper!P.S. Lita deserves a 5+++++ Rating Score!P.S. Other Front Clerks, 1 in particular, complain that those 2 scenarios above isn't their job to do & kick me/you, the customer(s) to the curve.”
8AM - 6:30PM
3606 N 156th St, Omaha“I have had the pleasure of using this location about weekly for the past couple of months and it seems that no matter what time I came in, Krystal and Alex were working. I also noticed a trend that people seem to show up by the masses and then leave all at the same time. As I left, Alex wished me a nice day and began cleaning counters. As I sit in my car and write this review, Krystal is currently cleaning the windows, because no patrons are inside. There are certain character traits of employees that you cannot train. You cannot train someone to care as if they own the business. These two individuals exemplify that X Factor.There are so many unknowns when coming to a UPS store. You have no idea how much something is going to cost or how long it is going to take to get there. What you do know, is that you've already paid for an item with your hard earned money, and now you're adding to that cost to get it to where it needs to be. Having individuals review all the options with you patiently allows you to make a good decision and feel comfortable. Your item is in good hands and will arrive timely to the destination. I want to close with my appreciation for how speedily they do their job. You do not feel rushed with your decision making however, somehow they get through a line of people so quickly it's impressive. Thanks!”
8:30AM - 4:30PM
20284 Wirt St, Elkhorn“This is my favorite post office to go to. The counter staff are great - they're friendly, fast, knowledgeable, funny - even when it's a busy season and there's no way to keep up with the volume. I haven't had a bad experience here yet. It's surprising to see any negative reviews, but it looks like some are misdirected.It always amazes me how many customers and staff here are on a first name basis with each other, and talk about recent things in Elkhorn. Like, I'm actually jealous of that.If I could use USPS for everything in my home business, I'd be here 6 days a week. Best PO in the area! ?”
“As a USPS customer from outside Philly, I have nothing but GREAT things to say about my (thus far) 1 and only experience with this PO. My Mail Box place HERE entered the wrong zip (and I didn't notice) so my package went to 68028 instead of 68025 where it should have gone. The woman who helped me on the phone could not have been more kind or helpful and was forwarding my package on to where it should have gone to begin with. TY for your stellar service!”
“Justin Hecox and his team at the UPS Store at Lakeside in Omaha are amazing to work with! Their location’s customer service is the best UPS Store in Omaha by far!”