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March 2024 by Paul E
Highly recommend Ross Automotive to anyone looking for a job done right the first time at a fair price.
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December 2023 by Rich Goodwin
Awsome service and awsome owners. I highly recomend
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September 2022 by Salomon K
Great service, great craftsmanship, and reasonably priced. I didn't think a place like this still existed. If you need your car or truck repaired, you'd be foolish to not take it here, but expect you'll get scheduled about a week later, give or take a few days depending on the time of year and what's is needing to be fixed.
A rare find! A great automotive shop that's run and owned by a truly wonderful couple. An honest mechanic and his super nice wife who runs the office and keeps things running smoothly and on-time. I had no ride back when I dropped off the car today and she was so nice she offered me a ride back while my car was being worked on. Bill is extremely knowledgeable, capable and competent as you would expect from a seasoned mechanic and actually does what's in the best interest of the customer and their car and he doesn't try to up-sell services at all!
Lisa, who runs the office, communicates very clearly and let's you know that they will 1st diagnose your cars issue(s) and then call you for specific "permission to proceed" with whatever repairs are needed. AND... she says, "we will not begin any repairs without your say so... so make sure you answer your phone or your car will just sit there without any work done to it".
If you know you need repairs done, best to call and get scheduled ASAP! Because they're often booked up for a week or more!
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May 2022 by Sal K
Great service, great craftsmanship, and reasonably priced. I didn't think a place like this still existed. If you need your car or truck repaired, you'd be foolish to not take it here, but expect you'll get scheduled about a week later, give or take a few days depending on the time of year and what's is needing to be fixed.A rare find! A great automotive shop that's run and owned by a truly wonderful couple. An honest mechanic and his super nice wife who runs the office and keeps things running smoothly and on-time. I had no ride back when I dropped off the car today and she was so nice she offered me a ride back while my car was being worked on. Bill is extremely knowledgeable, capable and competent as you would expect from a seasoned mechanic and actually does what's in the best interest of the customer and their car and he doesn't try to up-sell services at all!Lisa, who runs the office, communicates very clearly and let's you know that they will 1st diagnose your cars issue(s) and then call you for specific "permission to proceed" with whatever repairs are needed. AND... she says, "we will not begin any repairs without your say so... so make sure you answer your phone or your car will just sit there without any work done to it".If you know you need repairs done, best to call and get scheduled ASAP! Because they're often booked up for a week or more!
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March 2021 by Jeffrey A. Hatcher
Great mechanic, fair and honest.
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October 2020 by Teri Langston
Good, local, and fairly priced auto repair services
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May 2020 by Alex Andersen
Amazing! The owners are just great to work with and you don’t get louped into other things like the franchise repair shops around town. Great value, commitment, and customer service all around.
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March 2020 by Karen Foudray
Great service, friendly owners. Worth the very short drive east of Lincoln.
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July 2019 by Maxwell Hahn
Great work & great people
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June 2019 by Mark Sneed
Trust is very important ! And I trust these people to work on our vehicles!
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April 2019 by K S.
Just a comment on the negative review from June 2017...sounds like you paid $100/hr at the second place and you were told the same thing? Still had to buy a battery which is what Ross Automotive concluded?
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September 2018 by diamond tv
In February of this year ,I bought a 2012 Dodge avenger from Ross in his location in Omaha Nebraska . I have had no problems at all with my car. Best used car I've ever bought. I highly recommend him.
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November 2017 by Barbara Busch
In February of this year ,I bought a 2012 Dodge avenger from Ross in his location in Omaha Nebraska . I have had no problems at all with my car. Best used car I've ever bought. I highly recommend him.
