9AM - 5PM
2615 Hamilton Blvd, Sioux City“Nothing but great things to say about this store. Always have had a great experience. Recently have been dealing with Jarrett and he has gone above and beyond in every sense of the word!! Highly recommended when needing to upgrade or deal with Verizon. Ask for Jarrett!!!!”
9AM - 5PM
4277 Sergeant Rd, Sioux City“Christin was very knowledgeable in setting us up with our new I phones and service! She transferred all of our information from our old phones to our new ones without any problems. She was polite, understanding, and easy to work with. An excellent employee!”
“Diego was a very helpful employee who went above & beyond to help resolve my mobile device issues. I highly recommend him for any assistance, also the environment was very inviting”
“After not getting a message on the text queue my first time trying to get help, I showed back up, and Stephen was able to help me out with everything I needed. Did a good job”
“Stopped by the Hamilton branch to get service on a line for my family member. By far the best customer service nywhere Alesha and Duy were super helpful and friendly. The service was so good I am considering switching my service over. Kudos to that crew and location!”
“The service person was very competent as well as kind and friendly. I had been trying to get the problem with my cable resolved for months, and he was able to find the problem, make corrections and be on his way is a very short time. Very pleased.”
“Sid was awesome! He caught on our bill that we were being charged 32 dollars extra on our bill for over 3 years and got us a 600 credit on our bill with AT&T and was professional and nice!!!!!!”
“My husband needed to get a new phone, so we stopped in at this location to buy a new one and get his contacts, etc moved over to the new phone. Lauren was super friendly and very knowledgeable about the features of each phone that was available at their store. We were able to complete the purchase and she got the new phone all up and running before we left the store. ? great customer service today at this location.”
10AM - 6PM
#820, Sioux City“The cricket on Hamilton is quick and convenient although not attentive. The cricket on Floyd will go out of their way for you but usually there is only one worker there.”
10AM - 8PM
4115 Gordon Dr, Sioux City“We were passing through and stopped at the Gordon street store, to help with my wife’s phone. We were greeted by 2 smiling faces who were very helpful and took care of her phone problems. Thanks”
“I want to commend Dimante on his professionalism, courtesy, and patience. I do not live in Sioux City but my Dad still does. He doesn’t speak much English and is not tech savvy.Dimante provided excellent customer service and assisted my Dad with replacing his phone and services.Greatly appreciate him and his hard work.”
9AM - 9PM
4730 Sergeant Rd, Sioux City“Yesterday was a positive experience. This 4 stars for yesterday. The young gentleman who helped me find my watch face protector was great! Service with a smile, knowledgeable and friendly, respectful. Today was not a positive experience. I’m not a fan of being stopped at the door to be asked “what can we do for you” only to be told we can’t do that! There’s a mixed message about what they will do on Zag products/purchases.
Eventually I was helped. Given credit but not with a smile”
“Isabel, the manager, was very helpful! She went over and above the call of her position and helped me with a large account even though they don't normally do that. She made several calls and got the best possible solution for me. I truly want to thank her and the store for what she did! Wonderful customer service!! Good job!”
“Talk about the BEST customer service experience ever! I came in about 30 minutes prior to closing on Friday night and had the most amazing employee help my son and I. We came to pick up his new phone and also picked up a screen protector and case. Tori V. was seriously the sweetest, most fun ever! She was eager to help us, did everything promptly and efficiently, and also had great conversations with us while doing so. She definitely knows how to create happy customers that want to come back for more! Tori is a serious rock star. We loved everything about her. We will be back, just for her ❤️”