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September 2024 by Gamerz
Under staff and rude. They have a sign hiring but they want to hire only certain people. I have been there many times and most of the time under staff and no help. Why have a sign for help but don't hire anyone.
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July 2024 by Erika Tikalsky
Our mail carrier Aaron is amazing.. she is polite,professional
.delivers the mail before 4 even on the weekend..
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June 2024 by Tony Burkhart
Never the same person delivering my mail, some are in
Postal uniforms, some in rural clothes, I get my mail anywhere from 10:00 a.m. to 7:30 p.m., or not at all for 3-4 days, then I get armloads of mail that they apparently stored there until they got someone to deliver it, service is shoddy at best, I expect a lot better service than they are providing....
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March 2024 by Charles Pile
My address was very plain on my Amazon order as unit 5. It was marked as delivered to my front door but it was no where to be found. It was delivered to unit 7 even thought the numbers are very visible
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February 2024 by Stefani Robin
Watched the mailman come to my box with his flashlight and everything only to get notified that my mail wasn't delivered because he couldn't get to the mailbox. I shoveled in the storm and everything, he made it all the way to my porch and left NOTHING! SO DISAPPOINTED. I was expecting a package with a gift for a family member. ??
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November 2023 by Tayler Kulovany
My items on Amazon show that they have been delivered to my mail box with a tracking number attached. They ARE NOT in my mail box. It’s so frustrating to work with these people especially at the local office in Scottsbluff. Is USPS responsible for contacting the sender , or refunding my money? If there is a tracking number attached there is really nothing I as the receiver can do! It’s my word against the person supposedly delivering the mail to my mail box to the sender!
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November 2023 by Kay
Julie our full time postal carrier is honest, kind and hard working.
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November 2023 by Kay Carlson
Has not delivered two Saturdays and does not notify us . Late in delivering packages which isn't Scottsbluff fault.
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November 2023 by Dawn Stone
For the most part, this post office is very helpful and cooperative with good customer service.
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September 2023 by Mary Shea
Can’t ge
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September 2023 by Esmeralda Mejía
I am trying to call because I need, rather urgently, to communicate with someone to give me information about a very important email that I received on September 13, what solution do you give me?
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June 2023 by Brad B
Rude Mail Carrier!Today I was expecting an important package, so I went to greet the mail carrier because she pulled up as I was taking out the trash. How convenient, right?For some reason, she took offense to this and was rude from the jump. Looked me square in the face and said "I don't like giving people mail directly next time wait until I leave"Of course I was taken aback (I've never had someone react so negatively to me picking up my own mail at my own mailbox) so I pressed her about what exactly she means and whether she's having a bad day or not.Then it turns into "It's against the rules, I'm supposed to see an ID" etc. etc.Lady, I am standing at my own mailbox that you just saw me walk up to from my front door! I waved at you and everything! Just be nice, do your job and go about your day... What's the problem?I decided to get a video of this wonderful people person, I've included a still from that video so everyone can see who I'm talking about.Please, give this mail carrier some updated training on how to interact with the public!No need for such useless negativity.
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April 2023 by Brenda Suhr
Don’t get our mail until 8:00 pm at night. I want my mail delivered during the day
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January 2023 by Jennie Hullinger
I have had issues with them delivering my mail to my business. I have tried to call and the postmaster will not answer or return my calls. Very frustrating!
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December 2022 by Ramona Fink
They keep delivering my mail to someone else. Package, Christmas cards, yesterday my driver's license. Who did they give it to?