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February 2024 by Carlo Miguel
Update: The manager reached out and we discussed the incident over the phone.. Her workers could learn a thing or two from this manager! She has people skills and knows how to treat people with respect. Thank you so much.The front desk attendant(male) refused to give me a receipt for my corporate stay. He was rude and dismissive and has no place dealing with the customers. I'm not shure what his problem is but he is a terrible host! He is an angry little man.
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January 2024 by William Smith
Rated two areas a 3 star rating as they had no luggage cart. All inside doors, long corridors and no luggage cart. Unheard of. If you don't want to carry all your luggage by hand then don't stay here.Rooms: Rooms were OK but somewhat dated.
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January 2024 by Ginny Peters
Rooms: The rooms were very outdated the sink did not drain did not use the whirlpool tub it was dirty blood stains on the couch.Front desk service was friendly
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December 2023 by Staffan Björk
Nice breakfast. Worn rooms that are not taken care of. Varied service. 130$/night not affordable, the information on the net states 80$ can be negotiated during the offseason.
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November 2023 by Dunnó “AbĆ” DoÜknow
This hidden gem deserves 5 stars.The staff is amazing, pleasant and friendly.Rooms: Clean and Spacious (thank you housekeeping)Breakfast: It’s FREE and deliciousParking: plenty of parking for guest.
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October 2023 by Jake
If 0 stars were possible that would be the review. I have stayed at plenty of quality inns before but I can’t say enough how ridiculous this place is. Never have I ever heard of a place that refuses to check you out in the morning until the “boss” gets in a 8am. If you have any plans to ever stay in Scottsbluff STAY AWAY FROM HERE! The room keys deactivate every day at least once and the desk help at nights are absolutely atrocious. They are too busy making personal calls on their phones and watching YouTube to help anyone. Don’t even get me started on housekeeping. Had a stay booked for 5 nights due to a family member passing, they cleaned the room ONCE otherwise they would just add towels, if you didn’t have to go ask for them yourself. Consider yourself warned! I would never recommend this location to anyone ever again. SLEEP IN YOUR CAR OR ON THE SIDEWALK INSTEAD.Rooms: Rooms were cleaned once in a 5 day stay.. absolutely unacceptable
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September 2023 by Neal Estes
The hotel room was ok and the breakfast was good. The problem I had was that what I had booked is not what I got, someone at the hotel changed my reservation from a one-room suite to a 2 bed double room. The manager did help us with a new room the next day but did not get what we requested.Rooms: The room was clean, but the shower had no water pressure even on the first floor.
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August 2023 by Debbie Seymour
Room was clean, service friendly. Only problem is the last 2 times I have asked for an ADA accessible room (through 3rd party booking) the needs have not been met. On walker and in a brace and need this. One place said that it was our fault for reserving through 3rd party and didn't even bother to fight about it this time as we were told we couldn't change anything as booking was through 3rd party. I might add that this was with 2 different hotel chains.SO, RECOMMEND BOOKING DIRECT AND ASKING FOR DISCOUNT SHOWING ON 3RD PARTY WEB SITE OR FOLLOW UP WITH VENUE AND MAKE SURE YOUR REQUEST WAS FOWARDED CORRECTLY from 3rd party. It will save a lot of frustration.Rooms: Room was clean, good selection on tv, coffee in roomFood & drinks: Good breakfast with variety.
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June 2023 by K Maley
We really liked this place. Nice clean rooms, super nice staff, and excellent breakfast.
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March 2023 by Molly Muellner
We met my parents here as an almost halfway point between our house and theirs. Meagan, the manager, was very friendly, informative, and helpful with our reservation and making sure our rooms were ready. Our daughter had a mishap on the way, and we had to wash her carseat. They gave us detergent and dryer sheets to use in the guest laundry when we arrived. The rooms were very clean, and the beds were very comfortable. It was pretty quiet, as well. Breakfast was fresh, flavorful, and there was a good variety. The pool was clean and had a nice area for us to watch the kids play. We will definitely stay here again in the future when traveling between our home and my parents.
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March 2023 by kate gaytan
One of the nicest (customer service) hotels I've ever stayed at. The employees are fantastic! Couldn't have asked for a more caring and genuine staff. Blanca and kanesha were what made my stay wonderful ??. There is nothing like having an understanding staff. Even the house keeping maid was great and asked me if I needed anything and provided it right away. I recommend this hotel if I could I'd give it 10 stars! Thank you quality inn. ❤️
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December 2022 by Bruce McKibben
Had a second-floor suite with two rooms. Room was great. Neither TV worked. Other than that, staff was friendly and hot breakfast was great. Stayed two nights for a family medical procedure.
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September 2022 by Barb Zishka
Absolutely wonderful. Floors need cleaned a bit better. I found a pill we don't take. Otherwise it was very comfortable! ❤
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August 2022 by Maggie Harpe
Unassuming hotel with comfortable rooms and beds, swimming pool, and friendly staff. We appreciated the electric charging and the hot breakfast with lots of options was perfect for our family!
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June 2022 by Barbara Doud
Fabulous Quality Inn!! Staff help us with our luggage. Very friendly! Room was fantastic had whirlpool that we really enjoyed. Can't say enough. By far one of the few best ones we have stayed in. ???
