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April 2023 by Patti P.
I was here when the Plattsmouth Hy-Vee opened. In fact, I did the story about its opening because I was the editor of The Journal for 16 years. I was thrilled with all the choices and the friendliness of the employees. In the past 3 years, however, I have come home on several occasions telling myself, "I wish I didn't have to shop there." This started when you cut employees. This feeling multiplied when you put so many self-serve registers in. And then, you passed a company policy of checking drivers licenses if someone purchased liquore. I like wine. Iam 67 and five days old. No one, no one is mistaking me for a minor. But okay, I got used to getting my driver's license out, even though some of the 21-year-old plus supervisors were rude when they asked for it. Many times, I thought about complaining about the high prices, lack of friendliness and the driver's license policy, but no. I didn't want to be mean. Tonight, I'd had it. I got the license out so no one had to wait for me to find it in my purse. I held it up so the back could be scanned. And then SHE said, as if I was the stupidist person she'd ever met. "Turn it over." "What?" "I have to see the front of it first.""What?" (I didn't look 17. I didn't look like someone who would steal someone else's license to buy one bottle of wine. I had on black slacks, a blue top and a matching scarf. And, I WAS TRYING to be pleasant."Sometimes, a clerk has to use a little critical thinking. SHE's seen me in the store before. Maybe, the back of the card would have been enough. Or maybe she could have said, "I'm sorry. We' have to check both sides now. It's just company policy."Her personality, however, makes a dead lobster look like the life of the party. I wish I never had to shop there again. But I'm 67 years old, and when I get off work, I don't want to drive to Bellevue and back.I
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January 2023 by Lesley M.
Your typical grocery store, but Hy-Vee brand is great in my opinion. I feel it's a little bit higher in price compared to Walmart. With that said, you get what you paid for. I feel their personal brand is a little better quality than other store brands. Plus, their employees are always friendly and helpful. This location is flipped compared to the store by our house but nicely stocked.
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September 2022 by T.J. Pafundi
This store SUCKS! Long lines and only 2 registers open. They want you to use self checkout, but won't pay you to do their job. They have you by your balls since No Frills closed. PLEASE, Kroger. open a Bakers in Plattsmouth!
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June 2022 by Greg Leger
Hy Vee promotes their reward card. It's a JOKE. Seems like whenever and whatever I purchase, there are never any points to be had. Although, on my last experience (alcohol) I was supposed to get around 50 reward points but the woman in the liquor department kept screwing it up. She called a manager over, he showed her how to do it. She still screwed it up. This was all taking twenty, twenty five minutes. I finally couldn't stand it anymore and left the store. Hy-Vee reward card SUCKS.
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June 2022 by Carolyn Stu
HyVee has came through for me by making the cakes I wanted And other baked items when ordered!! The bakery is phenomenal!!
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May 2022 by Chad C.
So I went in this morning to get my normal coffee and I figured while I was there I would get some milk for the boys because we're almost out. Hyvee clearly is not open at six. That's just a lie that they put on the window to trick you. Because when I got to the register the cashier proceeded to tell me she had no cash to give me my refund for my milk bottles that require a deposit nor could I pay for the groceries I needed with the cash I had in my pocket. My question is why are you opening stores without giving the cashiers the necessary tools to actually do their job this is the fifth time I've walked out of this Hy-Vee yes all the same managers still work there.
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May 2022 by Andrew Smith
It’s an amazing place to shop with really friendly employees
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April 2022 by Nicholas Walker
Really love HY-Vee but wish you would stop with the cell phone service interrupter. Perfect service everywhere except inside the store. Seems kind of dangerous to block cell signals like that.
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December 2021 by Rich ApocalypseSG19
I searched several places for what I wanted and finally found it here... I should have looked here first since they have what I want almost every time
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August 2021 by Debbie Hohler
Great selection. Friendly service.
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July 2021 by Wyatt R.
An older lady in the bakery was rude as soon as my wife said hello, then threw our frosted donuts upside into the bag, we had to peel the donuts apart and off of the bag which resulted in no frosting left on the donut. Come on man
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June 2021 by Aggie Wiman
Love this store
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May 2021 by Wanda Petricek
All good except cashier not familiar with the ad that was posted, so we had to go to customer service. Delayed our trip.
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April 2021 by Melissa Sanders
Friendly staff in all departments!
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March 2021 by Howard Fletcher
Go in the morning...staff then really know their spirits if you're looking for something special.
