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September 2024 by Kayla Miller
Tuscany apartments has been the one best complex I have lived at. The maintenance team is exceptional with their fast response to work orders and the office staff are sweet and attentive to any situation I may have to bring to them. Thank you Laurie, Kim, Anna, Jeri, Lanette, Jeff, and Shawn
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September 2024 by R&E Reviews
WARNING: Do not apply here if you are not able to be shown the apartment same day. If they can’t show you the apartment within 72 hours and you decide you don’t like the apartment, they will not refund you any money. The Deposit, Application Fee, nor the Administration fee. I looked at this apartment first chance they provided get and decided against it so they didn’t provide any refunds. $440 down the drain. How is that even a thing as I have always had a deposit refunded if I don’t move in as it’s required to apply. Unbelievable and such a poor experience.
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August 2024 by Mark Kaminski
Just toured The Tuscany I love that they have a dog washing station, floor plans are very nice, saltwater pool is beautiful! Ana was helpful and informative ? oh yes and the game room with snacks is great for my 2 teenage sons
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August 2024 by Chris Randall
My family moved into Tuscany Apartments a little over six months ago, and we couldn't be happier. The amenities are excellent, and the community is fantastic. Tuscany does an amazing job of making such a large community feel intimate and welcoming!
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August 2024 by Beth Clark
The Tuscany team is amazing. Kim, the Property Manager, goes above and beyond for the community. The clubhouse and pool are beautiful. There are multiple events and activities each month that are fun and allow you to get to know your neighbors. Overall, highly recommend Tuscany!
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January 2024 by Marti Fink
We have live here since 2019 love it an all who have worked here in the office. Maintenance done promptly. Property is keep clean it is a joy to leave here.
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January 2024 by Valery Nigro
Amazing staff! They are so kind and they do not get annoyed when you are constantly bothering with a million questions like other apartment communities do. Very helpful and reassuring when the stress of moving gets real. They literally had me approved and ready to go in just a couple of hours after applying! The community is fantastic! Reminds me of a nice hotel with all of the upscale amenities! Furthermore, the actual units are amazingly big, open, and beautiful floorplans with updated appliances! During my apartment search adventures, I have noticed the difference in Seldin Company's properties vs. other properties - Seldin takes the time to effectively plan the construction of the properties instead of just throwing together a cheap property. Tuscany Place is well constructed and very clean. I can see that maintenance staff is on top of their game because the property is so clean and well put together. Even the cleaning lady was amazing, as she took me on a tour around the entire community at last minute as I was trying to confirm my choice in this property. I would hire her as she was very attentive and knew the property in every aspect. Lauri is the Assistant Manager, and she is the kindest and most patient person - She helped me with every single question I had. This is a fantastic team, here at Tuscany Place! They also have a lot of fun events for both the human residents and the furry residents (See their Facebook page for details!). I am so excited to be a part of this engaging community! (If you apply, tell them that I sent you ;-) )
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November 2023 by Megan Page
I live here at Tuscany and I love this apartment so we had a little bit of scuffle at the beginning but we got over them and it has been a wonderful place ever since the management is wonderful and I can say I do highly recommend this place I wish they did have an indoor pool and I wish they would fix the parking lot but otherwise it is great
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September 2023 by Shawn Henry
Their driveway potholes suck.
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September 2023 by Baron Wright
Fun, clean, and super nice
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August 2023 by Natalie Dollarhyde
DO NOT LIVE HERE IF YOU ARE MILITARY. Long story short, after at least 8 MONTHS my husband and I are finally out of collections. Before my husband and I moved to Washington state due to a PCS (permanent change of station) we were told in an email if we send in the paperwork we would not owe anything. We ended up sending in the paper work and still got sent to collections. We tried contacting Laurie MULTIPLE times asking about an update and she said that “I was on vacation for 2 weeks and after 30 days it automatically sends you to collections” I find that EXTREMELY unprofessional because she did NOT communicate with anyone else in the office regarding the issue. After many many months of fighting with them my husband called Laurie and Kim’s manger to complain and stated how it is ILLEGAL to change military members AND their spouses early termination fees due to a PCS. Thankfully they solved the problem very quickly. Laurie and Kim are trash when it comes to management and I would give them both 0 stars. The rest of the team and the higher ups are wonderful. I am so relieved that the higher ups did something to fix this. This is morally wrong and illegal thinking you can get away with charging military members an early termination fee. Moral of the story DO NOT LIVE HERE IF YOU ARE MILITARY. THEY WILL TRY TO SCREW YOU OVER IF YOU HAVE TO LEAVE DUE TO A PCS OR ANY OTHER RELATED LEAVE THAT MAKES YOU EXEMPT FROM PAYING FEES.*update from the reply on my review down below* we have screenshots and all of the evidence trying to contact the leasing team.We sent in the paperwork as soon as we were able to obtain it (less than 30 days from our last day on the lease). The point is it took you guys at LEAST 8 months to remove us from collections. That is ridiculous.
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August 2023 by Kyler Dowling
I have moved in two people and the inside of these apartments are amazing.
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August 2023 by Anatroc
Management has gone way down hill. Rent is outrageous for what you get. They refuse to fix anything and have numerous complaints of maintenance people entering apartments without authorization. including a maintenance person bit by a dog she let out of a cage because she wanted to play with them and had no reason to enter that apartment.
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August 2023 by Melissa Prouty
Laurie & Matt have been awesome! They’ve made the move in process so much better, been so responsive & kind. The property is very nice with a beautiful pool area too!! I can’t wait to become a resident!
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May 2023 by Bobby B
Nice apartments, staff is nice and helpful, and maintenance is fast to respond to any requests. However, the atrocious state of the parking lot, which looks as though Russia has tried to invade it, knocks at least two stars off of what would be a 5 star review. Will update review if it ever gets fixed. If you drive a lowered car or basically anything aside from an off-road style vehicle, I would avoid these apartments.
