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“I want to give big kudos to Laulima for her ability to interact with us as customers. She went the extra mile to understand our needs which helped us to make informed decisions. Her exceptional communication skills helped build a rapport that allowed for a customer friendly atmosphere. Big props to Laulima...her professionalism is commendable...”
“My husband needed to cancel the phone service of a family member who died and was not having luck doing it through the phone. He went into the US Cellular shop and Jasen Withuhn stepped up to help him through this process, which took about 15 minutes on the phone. He went out of his way to help - way above and beyond his regular duties. You are lucky to have him as an employee. Thank you Jasen.”
“I recently visited T Mobile, Shadow Lake, to switch my phone info from my current phone to a new phone I brought into the store. I was greeted and assisted by Deanna Hart. Deanna was professional and and gave me her undivided attention with my request, even though I was not spending money in the store or upgrading. I was impressed with her knowledge and expertise. Thank you Deanna for your excellence in service.”
“We walked in, added ourselves to the waitlist, and sat down to wait out our time. We had to wait close to 20 minutes to talk with a customer associate. Adam was very friendly and answered all of our questions. He took care of our needs for switching from our other cell provider. Everything took close to two hours, but we were pleased with all that needed to be done. The store was clean and nicely arranged to see what products they offer. Their women's bathroom was stocked and clean as well.”
“Too busy before lunch we had to wait an hour But my boss had lost his flip phone. So we ended up waiting for it to charge a bit. And I talked to them about my phone and plan And service and I am probably going to end up switching to Verizon. When I went to kansas to watch the eclipse I had no service outside of omaha and in two towns with team mobile ?”
“Our account was a messed from moving, and from changing to fiber. Carina made it painless and quick and fixed everything! She even made sure I had a better deal; twice the speed, more function and less monthly fee, without me having to ask.
She made it a great day by her cheerfulness too.”
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“I had an excellent experience at this phone store. The staff was incredibly knowledgeable and friendly. They patiently answered all my questions and helped me choose the perfect phone that suited my needs and budget. The store had a wide range of models and accessories to choose from. The purchasing process was smooth and hassle-free. I was also impressed with the after-sales service. Highly recommended!”