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March 2024 by Joni S.
I could not be more happy and thrilled with the service I got at Lowes on Friday, March 29th. After getting the run around at one of the other big home improvement stores, I walked into Lowes and asked at customer service if they installed garbage disposals and how much it would cost. He called the plumbing department and knew in less than 5 minutes how much it would ccost. I went back at found a fun, knowledgeable person to answer my questions about the garbage disposals they had on hand, and another employee, again very knowledgeable and friendly, went with me to the register to get the purchase completed. I received a call to schedule installation that evening and we agreed on 3 PM the next day. Installer was a clean cut, friendly guy, very experienced with all types of plumbing configurations. In 24 hours after I first walked into Lowes, I had my new garbage disposal installed. A boring, not very fun purchase but all three employees were helpful and friendly, and the installer was also top notch.
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February 2024 by Nicholas Moya
We shop here a lot and normally have no issues. We tried to return some items and it was like pulling teeth because we lost our receipt but had proof on the app and bank account. Then we asked a different employee where the water heater insulation blankets are and she said they don't sell that there. We found them 2 minutes later ourselves
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January 2024 by John StClair
ALWAYS helpful
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January 2024 by rick eledge
For a box store it is the best
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January 2024 by Tim Schaffer
I had to stop at the construction desk and the lady that helped me was so nice and so pleasant to work with she was phenomenal willing to help and do whatever it takes
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January 2024 by del hazelip
The last two times I can say terrible customer service. Dealt with 2 different employees, both were absolutely rude, non helpful, and obnoxious. The young lady told me my order that was placed there was at the Dodge store, and she could not help me. No management to be found. I tried contacting the Dodge St. Site and was hung up on 5 times. Finally , I was walking into the store and hung up on again. Once there was told my order was at the Papillion location, oh yeah. Back there I went and after 3 seperate people my order was located. Not sure what is going on at this store but it has gone downhill and is spiraling out of control.
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January 2024 by Gwen Rasmussen
Very helpful!!
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January 2024 by CLIMB Properties
They did a nice job with our kitchen project.
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January 2024 by Scott Parks
They didn't have the tool I was looking for
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January 2024 by Nicky Olson
Training my service dog there with our trainer Russ Dillon (Great trainer) and the employees were fabulous about it. Thank you Lowe's
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January 2024 by H B
They have the best indoor plants selection around!
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December 2023 by butch mort
They got great staff,and decent prices
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December 2023 by Thomas Miller
Went to buy two small bales of straw to prep a winter converted carrier for a homeless cat. The straw was on the top shelf in the rear of the garden area. Eddie, Dimitri and John were nice enough to a) locate the straw and b) get it down and bring it to us in the store (they insisted we be warm and comfortable). It was bitter cold out there. You want service at Lowes? Find one of these three Kings. Happy Holidays to the entire staff at Lowes.
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December 2023 by Cliff Ferrell
Bob in appliances took the time to listen to my concerns and helped me find the right dishwasher at the right price. Would recommend this location to anyone.
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December 2023 by John Reznicek
I went to have a kitchen designed for one of my customers, who's house I'm remodeling, after driving 40 minutes to get to Lowe's, I find out u have to schedule an appointment, that socks! Then I needed questions answered but could find no one to even help. And this was around 10am. Poor coice on my part I guess. Won't be going back for anything else. Very disappointed!!