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July 2024 by Brian Bayliss
Ordered a washer dryer for delivery today. Nobody showed up and I've called this location multiple times today and nobody answers the phone. Will be cancelling it and ordering from Home Depot.
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July 2024 by Brad Dieckmann
I went shopping on my phone, drove to the store. Went to the isle and bay indicated online, picked up what i wanted and went to the self check out. I scanned my stuff, paid. And left. It was a good man's day at Lowe's lol. If you shop like me, anyhow.
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July 2024 by Dan Gut
Good place for tools and construction materials
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July 2024 by Dalia Martínez
I liked it I was able to find the tool gift for my husband and his plants are beautiful I bought some plants thank you
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July 2024 by Orion Technician
Always great deals
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June 2024 by Juan Vanegas
Never lets me down. Good place to shop and they are always friendly here.
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June 2024 by John Dehner
This location is always good.
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June 2024 by CJ W
The sales associate at the returns desk was helpful, professional, friendly, and knowledgeable. She helped as she could and went the next mile when she needed to involve a colleague to find what I needed.
Now thr guy at the self check-out: needed to go home since he just took up space. I was the ONLY person at the self check-out area and he couldn't bother to stop leaning on his podium to even speak or greet. Maybe he used to work as a Walmart greeter.
Through my whole transaction, he was about a foot away and never said 1 word to me until I told him, "Have a great night." Then it seemed like I had startled him that I spoke.
Now I know quality Customer Service is scarce and hard to find these days - but what does it cost Lowes or Him to promote good if not even quality Cutomer Service. You could tell nobody holds him accountable to higher standards or expectations.
Once again, I take my business to places that don't value my business. And I have ZERO hope anything will change. Why should it. Who would really care?
But thanks to the woman at the Returns desk!! Kudos.
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June 2024 by Judy L.
I was at Lowes for yet more items for my newly installed garden, & had a great experience with two employees, who's names I looked for due to their willingness to jump in & help find an item & give knowledgeable help. Keith & Jake are examples of solidly good customer service. Lowes is fortunate to have these two employees.
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June 2024 by Dena Ross
Definitely the best garden center in Papillion.
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June 2024 by Randy Raszler
Good product selection, but pricier than other options.
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June 2024 by Todd Brokaw
Had to wait a few minutes to get the right person to help with hot water heater. It was worth the wait
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June 2024 by Shelley Ekeler
Can’t get help phone ring rings never picked up appliances that they were suppose to. Bought new appliances and they were suppose to refund money back but no one answers phone just hangs up. Never picked up appliances per conversation and no answers.
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May 2024 by Doug Smith
Worked with a guy named Jeff, he knows his stuff!
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May 2024 by Space
New management as of this year - I'm very hopeful that he can help improve morale and work ethic of the team at this store. A little bit of care goes a long way.
