Appliances near Papillion, NE

“These 5 stars go ONLY to the store & specific staff in Papillion (Pat & Craig the deliverers, Nami who called this morning & obviously knew the back story & made sure communication was clarified with the still problematic delivery person_s_ from warehouse) & the delivery supervisor Corey who worked to get my freezer delivered today I stead of another week & probably still no delivery. Pat & Craig both were equally super great & should be given recognition for excellence in delivery, customer service & great attitudes. They took time to look out for the safety of my entry, walls, railing, took doors off & put them back on & didn't scratch anything, gave me the info to not plug it in for so many hours, looked it over, & took the packing trash out. The store did a good job fixing a series of non-deliveries that made me feel I was being dismissed, toyed with & not valued as a customer whatsoever. After two other no shows starting Jan 8th (only one due to weather) I called Thursday at 2 pm to make sure the truck was really going to my house between 2:30 & 6:30 & was told yes. At 6 I called & was told I was number #15 & the truck was at house #12. I called at 8 as I still had not gotten called with the 30 min notice they were on their way. The person texted it was rescheduled to Feb 2. I spent the next hour on the phone trying to get help. Then spent the best few hours & next day thinking how I could tell the most locals to not order from Home Depot if they want their stuff delivered within a few months. One friend told me it took a year to get her oven. An in-law has waited over 6-8 months for doors. Others shared their bad experiences. It's not always about availability. It's the problematic delivery system. I still believe that the truck delivery guys decided to stop for the night on the last failed delivery. I would need to see a doctors statement to believe someone fell off a ramp. Why? Because one of the delivery guys called me by mistake today & got the plan for delivery wrong & copped an attitude when he let me know he'd be at my house a little after noon & I'd been told by the delivery supervisor it would be delivered to the store in Papillion & then delivered to my house after 2. The delivery guy said he wanted to be home by 2 so that didn't work. I said I was in a massage as scheduled & would be home at 2, as agreed with Corey yesterday. Nami called & cleared that up & apologized. The guy called again & informed me he'd be taking it to the store. Two more calls as I was supposed to be getting a massage for pain relief, it was settled it would arrive after 2pm. Nami also called to let me know the truck from Papillion had left. From that point on the delivery was a breeze.This is why people can go postal & how little old lady Sunday School teachers can start using very bad words. I worked hard Thursday night to get ahold of Corporate doing everything I could to not have to wait another week. One person on the help hotline even told me the warehouse had no address. I found the invisible warehouse and was going to drive there in person and look people in the face, but then after insisting on the phone to speak to a delivery supervisor, I got to talk to Corey. He was polite, and because of his effort & the store doing what I'd asked for a few times from the delivery people who said it wasn't going to happen, I now have my freezer.I probably will never buy another appliance online through Home Depot just because that delivery experience was so bad, but at least at this point I'll continue to shop there in person if I need to.”

“I want to recognize Stephanie, Dan and Gary at the 712 North Washington St. , Papillion, Ne., Home Depot for their excellent customer service. When I enter the store, they are the associates I look for when I have questions. Stepf, Dan and Gary are friendly and knowledgeable. Although there are many hardware stores in my vicinity, I choose to shop at this location because of these 3 superb customer service employees!”

“Helping U BBQ has a wide selection of barbecue sauces, rubs, and seasonings, as well as barbecue grills, smokers, and other accessories.I recently visited Helping U BBQ, and I was very impressed with the selection of products available. The store has a wide variety of sauces, rubs, and seasonings, from mild to hot, and from traditional to more unique flavors. They also have a great selection of barbecue grills, smokers, pizza ovens. Our most recent visit we discussed the Alfa pizza oven and we look forward to adding this to our backyard soon.The staff at Helping U BBQ is very knowledgeable and helpful. They were able to answer all of my questions about the different products, and they helped me choose the right products for my specific protein needs. I also appreciated the fact that they were willing to give me samples of the sauces and rubs so that I could try them before I bought them.Overall, I had a great experience at Helping U BBQ. The store has a great selection of products, the staff is knowledgeable and helpful, and I would definitely recommend it to anyone who is looking for barbecue supplies.”

“Monica was very helpful when we came in looking for a fridge, and washer and dryer for our new home. Pricing is competitive and we're happy our builder recommended Harman's!”

“They have some good deals here and there. We stop by frequently to see the new deals. Not always a winner but if you don't need to buy right away and can keep checking in, you just might find what you are looking for. The staff has always been friendly and welcoming as well.”

“Love these guys! Are dish washer stopped working they swapped it out no problem. And are delivery guy Chris H was amazing got here right on time,(note we live an HR from there location) he was in and out and very polite explained everything! Thanks very much ?”

“Great folks to work with. I called and asked about 10 questions regarding an issue with an electric motor on a concrete saw. They answered each as best they could and remained patient and professional through the process. They offered to check both an electric motor and capacitor I had. They saved me a lot of money and delay by figuring out it was the capacitor. They also had the part I needed in stock. Thanks guys!”

“Got my xbox x from here awhile back ago cant wait to get the series x. Great service and very friendly. At this location They are always willing to help and work with the customers if there are ever problems. They are also great at remembering people which i found out a few weeks ago or so when i called. Cant wait cant wait cant wait!!! #Xbox series x ... Ps this is william!”

“Ace has a great staff that work with their clients. I recently fell in hard times but their staff worked with me to make sure I kept my items and did everything they could to help and didn't threaten me like other rent to own places I've worked with over the years. Number one in my book for rent to own in Omaha Metro”

“We went around a couple different light stores and then ended up here. This place seemed a little better priced. One of the staff, Brad, came up to us and helped us find what we were looking for and was really knowledgeable of all the store. He even gave us a pretty good deal on everything we purchased. Bought 3 light fixtures for under 400$. This is a pretty reasonable place if you’re not trying to break the bank on fixtures. Would buy from again”

“Best customer service I've ever had. Made my 2 week waiting formy generator problem go away in 3 minutes. Matt was a great help and handled my issue with one call. Great company to deal with.Thank you!”

“Loved the staff, great people.Great price on used dryer, am impressed. Going there for a couch next, looking specifically for grey or grey with touch of black. Nick at 46 th & L st. Is a great employee with excellent customer service . The gentleman that handle deliveries were excellent guys too !!!”

“Absolutely recommend them to EVERYONE. Specifically this location. They are super helpful. And we're lenient with me once when I was going through a financial strain. ❤️ The staff are super friendly. The furniture is so comfy. I got an amazing washer and drier from them. I feel so fancy with it. I get compliments all the time. My fridge is perfect for my family. It matches everything.”

“Being fro the south we rarely click or approve of anybody up north or east and west coast because of their attitude, this place as far as greeting and small conversation gets 5⭐ GREAT ! FIRST IMPRESSION TEXAS APPROVED ?~truck driver”

“I stopped by Ferguson Plumbing Supply to try to find a supply line for a 17 year old Kohler faucet. Everyone was helpful. They called around and determined it was discontinued. Drew, in particular, went above and beyond spending time with me and brainstorming ideas in the hope that I would not need to buy a whole new faucet just because a supply line leaked. I really appreciate Drew's knowledge and customer service.”

“*update* I know my last review was kind of generic, but the real story comes to service. Yes, they have all the parts. Yes. they have all the little tools and big tools to get the job done. The main thing about this location of a nationwide company is the folks behind the counter. If I bring a piece of broken something, they will make sure I get a proper new piece. Dishwasher inlet valve? Yep. 1 1/4" p-trap? Yep Before my current paid task, I had these guys build me a "drip drum" and the product was better than OEM. The service at this location meets what I expect and I am in the customer service industry to say the least”

“This place has the best customer service in town! I felt so welcomed when I went there to get a part for a dryer for my company, I didn’t want to leave it felt like people that actually cared and they had great attitudes! I really doubt anybody doubt anyone could match there customer service anywhere else!”

“Very Freindly Staff Very Well Trained And The Store Manager There Victor Is Very Freindly And Will Help You Get Into Anything You Need And Will Work With Your Budget. As A Current Customer I Would Go To Them Before Rent A Center Or Ace Any Day Of The Week. Very Good Priced. Highly Recommend!!!!”

“APPLIANCE DEPT. Called in Saturday after being shooed away from Lowe’s saying the don’t deliver to West Point (lie). We spoke with a guy who said he wasn’t sure and would call us back.I decided to go in while I waited for the call back and ended up speaking with such a helpful and kind older gentleman. He really was wonderful. I asked him if they would deliver to West Point. He got up, grabbed the barcode off of an appliance and asked our zip code and assured us that they did in-fact deliver.While speaking to him, the man we were on the phone came up to a blonde woman also at the appliance area, at the desk right behind where the gentleman’s was. He asked her if they would deliver out to West Point and she immediately said “NO. THIRTY MILES”. I was trying to get his attention as he was less than 10ft from me to tell him…it was me that called and lady…YES YOU DO. He walked away and called me back 5 minutes later and told him..”I heard you speaking with the woman, I was right there and she told you wrong. Thanks for your time though”.Idk why all of these improvement stores are shooing people away. If it’s out of laziness or lack of knowledge and communication, but it was very frustrating.1. That older gentleman with the one dilated pupil and the shiny silver watch needs a raise and some serious appreciation. He went out of his way to help us. Being older, he actually got his rear end up out of that seat, while the younger ones just sat there looking down.2. USE THIS MAN AS A MODEL OF WHAT YOUR EMPLOYEES SHOULD BE LIKE AND TRAIN THEM AS SUCH3. Get everyone on the same page. I should not be told conflicting information, nor should any other shopper getting ready to spend a serious amount of money at your establishment.4. Have your appliance employees run the model online and to the zip code. SHOPPERS- if you go somewhere like Lowe’s or HDepot…if they tell you they don’t deliver…get online and punch your zip in. Bet they do. SHOW THEM.”

“Have been working with Charles for almost 8 years and Jamie for a little over a year now and honestly it's been amazing they are great to converse with and 100% professional in every aspect. 8+ years only because of them”

“People here are generally pretty helpful and take you to the things you ask about, now if only they could read my mind so I don't have to come back 3 times for the things I keep forgetting lol. But overall it's pretty ok.”

“We needed a steam cleaner in a pinch for the carpet after and unfortunate pet accident, this what the spot to get one! They had a great deal on the cleaners, we went with the roast. It was easy to find, and check out was smooth.”

“Located off of Industrial/L Street and 120th, parking was no issue today. Staff provided the help to find the right aisle for paint brushes and portable gas containers. Prices were very reasonable, and even though checkout took a while due to a distracted clerk who didn't see us at checkout 4, everything else was pretty good at this Home Depot.”

“1000% Will recommend this place.. We walked in knowing full well we may not get to talk to anyone. We were just coming into look and get some ideas. We are in the building stage of starting the foundation. So, literally just looking.We were greeted by the nicest lady as soon as we walked in the door. She said hi, started a conversation and asked us what we were looking for. We told her we were just wanting to look around and get some ideas. She said okay, would you like a drink? Gave us a coke and on our way we were. There was no high pressure sales, yet no lack of info either. They sent a salesman out to simply answer questions we asked. He did not impose his opinion on us what so ever.They went ahead and gave us the salesmen's card who works with our builder and said give him a call when you are ready. We cannot wait to work with your company...”

“The only complaint I might have here is that they seem to be down-staffed at times, so need to wait for an available clerk. But that's the same with many businesses these days. Have had knowledgeable people help me here. Also Clerks who try to up-sell software products like windows 11, 365... that has a yearly membership. It's a bit heavy in complexity to use, with a barrage of ads that keep popping-up. Might be more appropriate for an experienced windows user. I really needed something more simplistic i could apply immediately, as i was in the middle of an important project at hand with a deadline. I find ads extremely annoying and distracting. Disappointed that windows went down that path. Not Best Buys fault, but hoping they consider not pushing it so aggressively, or realize the limited experience of some users. Later, I returned to get somebody to help me block those ads from windows 365! I don't like the idea of my documents getting locked into a cloud I will need to pay quite a bit for in another year! Too much work, time ahead to transfer it elsewhere, for me personally with limited time to assimilate. The staff is always friendly here. Big store.”

“This was a great visit to Home Depot. I needed 8 eighteen inch long handrails ADA approved for a lab room setting. When I entered, an employee was standing at near the doors greeting people and asking if we needed assistance? My first question dealt with NE exemptions for state sales tax and he said the cashier would be able to handle this. The second question was locating the handrails which he replied 'aisle 8'. He probably saved me 10 minutes of walking through the aisles. Once I arrived with 8 handrails at the check-out, he asked if I registered my exemption card with Home Depot and the answer was no. Instead of pulling me out of line and making me stand in a customer service area, he handled everything quickly, trouble shooting questions the computer was flagging. I was able to receive the tax exemption within 45 seconds without upsetting people waiting behind me in the line. 5 stars for the employees at this Home Depot and 5 stars for Home Depot training their employees to be compassionate and helpful to new customers like myself.”

“Good customer service sucks that they can’t keep out on display because people want to steal ! But other than that it’s still a great place to get electronics”

“Located off of Industrial/L Street and 120th, parking was no issue today. Staff provided the help to find the right aisle for paint brushes and portable gas containers. Prices were very reasonable, and even though checkout took a while due to a distracted clerk who didn't see us at checkout 4, everything else was pretty good at this Home Depot.”

“Located off of Industrial/L Street and 120th, parking was no issue today. Staff provided the help to find the right aisle for paint brushes and portable gas containers. Prices were very reasonable, and even though checkout took a while due to a distracted clerk who didn't see us at checkout 4, everything else was pretty good at this Home Depot.”