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August 2024 by Patricia MčCutcheon
Two years ago I have no idea how, they didn't have my appt in their books as an exam. Why else would I have an appt? So they skipped the preliminary tests and rushed me through the Dr exam. Not cool but I went again a year ago and the entire experience was rushed. The shoddy exam, trying to pick lenses, asking if they're the right size. I was told they were, that wasn't true. I don't know what the problem is there now but I'm trying one more time and if it doesn't feel right, I'll take my prescription elsewhere. Assuming it's correct.
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August 2024 by Brittany Poe
I have alot of trouble getting glasses that fit to my nose. Not only were the staff super understanding, they taught me how to fix my nose pieces so I can save the hour plus trip to come get them readjusted.
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May 2024 by Robbie Hurst
Very disappointed in my high dollar Ray-Ban sunglasses the prescription is backwards the clerk and the doctor told me you eyes will adjust to it never did made no effort of repairing it or satisfying me please stop sending me coupons and reminders I will buy my $500 prescription sunglasses elsew
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March 2024 by Tracy Etherington
I've been coming here for a few years since 707 s 98th would not help me. The manager was more than helpful . I have been back there numerous times since. Thank you
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March 2024 by Peg Smith
Very friendly and professional. A very clean environment . I have mobility limitations and they were so kind to accommodate me. The Dr. was amazing and very professional. He referred me to a cataract surgeon and recommended I not waste my money new glasses until after I see the surgeon. He gave me a business card and told me to contact him if I had anymore questions.
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March 2024 by Jessica Freeman
Very unhelpful in getting me the information and products I requested. Extremely unhappy with the service. If you are planning to shop online with your prescription go elsewhere. They will not provide you with a PD measurement for glasses and they will also try to force you to buy their inferior "store brand" contact lenses.
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March 2024 by Russell Pond
Staff was courteous, the doctor was friendly and I had a appointment at 12:40 I'm done waiting on the chat to pay at 12:57
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March 2024 by Hiedi Thoreson
Great customer service. Knowledgeable staff.
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March 2024 by Linda Gutierrez
I have to say it had been 2 years since I'd been in here. I was not impressed with any of the sales They kept saying they couldn't process my insurance, mind you I had 3. Finally they processed it, and I went to see the Dr great experience However upon trying to check out ,38 minutes waiting. they than said they couldn't process my insurance. I said the girl already processed it, she said, if you want the glasses you'll have to pay cash. My computer isn't accepting your insurance. I was beyond done by this point. Than she said well, you can get one pair for $130 through your insurance the other pair is $79.I said I have $200 to use for glasses and the total is only $99.95 she continued to argue.I paid the $99.95 in cash. I however will be contacting their corporate office. I also won't be back to this location.
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February 2024 by Linda Ortiz
I have to say it had been 2 years since I'd been in here. I was not impressed with any of the sales They kept saying they couldn't process my insurance, mind you I had 3. Finally they processed it, and I went to see the Dr great experience However upon trying to check out ,38 minutes waiting. they than said they couldn't process my insurance. I said the girl already processed it, she said, if you want the glasses you'll have to pay cash. My computer isn't accepting your insurance. I was beyond done by this point. Than she said well, you can get one pair for $130 through your insurance the other pair is $79.I said I have $200 to use for glasses and the total is only $99.95 she continued to argue.I paid the $99.95 in cash. I however will be contacting their corporate office. I also won't be back to this location.
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February 2024 by Jerry Bodnar
In and out. Had my eyes tested
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January 2024 by Chris Cantu
Very slow service. Eye exam apt was 40 min after scheduled. One eye doctor for 10 customers was a very slow process. Up front waitied another 20 min to purchase the glasses we picked out
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December 2023 by Sandy Morris
They were very helpful and knowledgeable!9
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November 2023 by Michael Sarratt
The computers were not working well the day I was there but the staff was very friendly and extremely helpful. Scott made sure to get me the best deal. Been going here for years and will continue to keep going!
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November 2023 by ORPHEUS
America's best? More like America's Worst.
