-
June 2024 by Bryan Andersen
We opened a new account today. I had checked interest rates before going into the branch and had an idea of what we needed. We walked in and were immediately greeted by Scott, a Relationship Banker, who presented several options to us. One of those options was more advantageous than the CD I had anticipated getting. Scott was very helpful and efficient as he set up the new account and upgraded our existing checking account. Alli, the teller who took the deposit check, was also friendly and efficient.
-
March 2024 by Mayra Alarcon
Worst customer service.
-
March 2024 by Michelle Elliott
It is very hard to reach a person at your local branch. Was on hold for 45 min & was told no one at the branch could help me. Called the customer line & was told they could not help me I would need to go to my branch. Little hard to do when you work 7am to 7pm. I don't even back here any longer I am trying to clear out my deceased father account. Wells Fargo really need to work on their on shore customer service.
-
December 2023 by brenda nelson
My husband forged our tax refund check, deposited it into his savings account. We have never had any accounts at Wells Fargo together and this branch allowed him to do it. I filed a report with this branch and the main Wells Fargo company and nothing has been done. I spoke with A employee and he said this file had been closed. I’m not sure why?
-
September 2023 by Micaela O'Connor
I went to this branch to open a new checking account. We have our mortgage, business accounts, personal checking & savings accounts here. The teller had no time for me. Told me to go online. So, I did. To Chase.
-
August 2023 by Jennifer Wrobleski
The bankers and tellers are friendly and helpful. I had a great appointment with Josh Mueller and Matt Wise, and received great service from Adrianna at the teller window. I feel like this bank values my business.
-
August 2023 by Neil Holland
We got scammed by the fake OPPD calls for 4600 dollars and they made it seem like they were going to get the money back but ended up not getting anything back at all… The people on the phone told me they know I got scammed and still didn’t even try to get the money back. I mean why can’t insurance cover something like this. I own my own business and if something gets messed up I cover it no matter what…. Why can’t Wells Fargo… This OPPD scam was on the news and everything. But they don’t care about us at all.
-
June 2023 by veera raghu kiran Yerva
On of the worst bank ever. Can not get an appointment and bank is closed when ever we go there. And my safe box is in the bank and now at to get to it as bank is closed.
-
June 2023 by Joe R
Awful service. Ignores calls.
-
June 2023 by Waleed Samet
Scott Crowell this guy always makes my day.
-
June 2023 by Anna Haas
Scott is the best. He greets me by my name, is quick and friendly.
-
June 2023 by Cierra Howard
This branch has the worst lobby customer service to see bankers. The tellers didn’t know the process and I ended up waiting for 25 minutes to see a banker only to be told you have to make an appointment and there’s no other options. Bankers were sitting in their cubes talking to each other and not helping customers instead of talking a walk in appointment. I understand a lot of businesses are short staffed but if your employees have enough time to stand around talking about your weekend for 20 minutes you could probably take an appointment for a 18+ year customer. When I called in to the customer service line they have no other option but to go in to a branch. Absolutely awful options for something that is so simple and takes 5 minutes at other banks. Do better Wells Fargo.
-
June 2023 by Kushal Shivabhakti
Customer service is poor
-
June 2023 by Vance G.
There was a fraudulent charge on my debit card. Instead of simply reversing the charge, Wells Fargo cancelled my debit card. Now, five days later, I have no access to my account. No rent, groceries or gas can be paid. Gee, thanks, Wells Fargo, for that stellar service! I'll be closing my account Monday.
-
April 2023 by Brian Davis
Guess I should have read the reviews about the phones never being answered. Definitely not dropping my funds in a place I can’t even get ahold of. I have called once a day for the past week and still no answer.
