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August 2024 by Charles Garcia
Outstanding service. Excellent customer service. Had previous issue. The owner called me personally and asked for another chance to earn and keep my business. They exceeded in their professionalism and performance. Definitely earned me and my families future car service needs.
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August 2024 by Dmitri Kolesnikov
It is good in general, but the last visit was challenging. Left the car there and we agreed what should be done in the care according to there expertise. Later they texted, that another problems are found, for about $2k. It was out of budget. Some work was decided, but still charged $550. Next early morning had a text, that by mistake it was overcharge, and they will return money
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August 2024 by Amy Peterson
Last week I was in omaha for work. On my way back home in rush hour traffic I begin to have steering issues. Not realizing it was a tire I was able to slowly turn off on the 144th st exit. Not far in i reached this wonderful place of business! They were great and did NOT speak to me like I was stupid because I was a woman. They quickly let me know the problem. Advised they did not have a tire in stock. But, put my donut spare on. So I could take back roads back to Lincoln. When I went to pay they would not take any payment. They stated they were "happy to help" what a great customer service and overall experience. Not to mention their shop is beautiful. Thanks again!! I cannot say enough good things!!
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June 2024 by R Riemer
I heard great things about OCC, so when we had an issue with our car, it was the place I went to. I didn't think I'd have such a negative opinion of this place as I do now.
When they first looked at my car, they were able to get me an estimate in an hour of what needed to be done.
I made an appointment for ten days later, but when I dropped my car off, I was told they needed to get the part, and it'd be a couple hours for it to show up. It seems to me they could have gotten it the week before my appointment. I called 4 hours after I dropped my car off, they still hadn't gotten the part. Finally got the call after 6 hours that my car was done. When I picked it up, the bumper cover wasn't installed correctly, then had to wait for them to fix the job that they said was done.
Their mission statement is to build relationships with their clients that show they "value their time." Clearly, it's not the case with me. I won't return to Omaha Car Care, and will tell anyone who asks me not to go there.
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May 2024 by Shawn Peterson
tried to get an estimate for part replacement on my chevy truck. wanted to compare price for labor costs compared to dealer. was told it would probably be the same as the dealer. when I asked how much they just repeated about the same as dealer price.
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May 2024 by Glenda Bera
Very nice customer service. Work done in a reasonable amount of time. Prices are reasonable.
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May 2024 by Bill Staples
Exceptional, friendly, and knowledgeable service. Fair pricing in my opinion for what I had done, and I was able to get in the same day for my needs. Truly grateful. There is good, hardworking people here.
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April 2024 by Dolorihna ioanis
I am in shock I went to do my oil change at Midas to do oil change my dashboard odometer is not working and they just change the fuse which they did not charge me for but Omaha care did an estimation of $1500 I'm like wow I've been coming to this location for years and thinking are they ripping me off for long time.
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April 2024 by Nathan Liess
You can trust them. They will get it right or make it right.
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March 2024 by J Peace
If you come to this place , please ask for a second option in town, this place is overly expensive for basic repairs, tries to charge 600 bucks for a serpentine belt replacement, came here only for sake of time, next time will shop in deph, I have had mechanics work on different veichels over the years and every time the mechanics is reparied a veichle, he shows you what repairs he has done, this place , nothing like that just here is the key, and pay and your on your way, no one came and showed the work that they had performed on the veichle. Veichle still was leaking even after I left, they did what was told to do. But not for the purpose of actually fixing the oil leak, They did a repair , even tho they knew that the veichle was still going to leak afterwards, Wont be coming back to this place, and even if its an emergency, shop around , their many other mechanic shops that can do the repairs for a far lesser price and better customer service than this company, I dont know if this place was different before but they should think working with integrity.
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February 2024 by Steve Highland
Good place to go if your not doing it yourself. Same service every time.
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January 2024 by Theresa Goley
I have been using Omaha Car Care for many years, even when they were Walker Tire, and I have never had a bad experience. This week was no different. The customer service provided by Billy and the other employees was again exceptional. I can always trust them to be honest with me and they go above and beyond. I highly recommend calling them if you have any car related issues.
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December 2023 by Laura L
I had a great experience timely and reasonably priced will be going there again
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October 2023 by Merrianne Jones
I have been using Omaha Car Care for at least 4 years and during that time they have been courteous and very patient with my limited knowledge of my vehicle. I appreciate their guidance which helps me stay ahead of problems on the road. I am a home health nurse and they treat me and my car like I treat my patients. Great job guys!!Services: Electrical repair
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October 2023 by Unifiys
Quoted 800$$$ for a repair that took 20 minsalso 125$ for a part that cost 30$ buckstreacherous
