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November 2023 by Kirk Woods
This pharmacy went to bat for me. Walgreens 8989 W Dodge Rd. pharmacist Kelly went above & beyond to make sure I was able to get my medication. Thank you.
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June 2023 by Amanda White
Worst customer service ever! My college daughter was needing help getting a prescription (that she has taken before heading to college). No one knew how to run the system for this particular medication. They kept telling her they didn't have it in stock, and then would call and tell her it is, and then when she would go in to pick up they would again tell her it's not in stock. A lot of back and forth. I finally called to help her figure out the problem. No one could understand what I was asking. Then they bad mouthed me right in front of my daughter. A month later she gave her prescription refill a try here. Same bad luck and same terrible customer service. They are rude to your face, and rude to you on the phone. She will be changing pharmacies for her next refill. Thank goodness my daughter's doctor's office is so friendly and always willing to call Walgreens and put them on the straight and narrow for us as well. They don't even deserve the one star I'm giving them.
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June 2023 by Lucas Ayers
Knowledgeable staff. However, pharmacy hours are very bad and restrooms frequently out of order
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May 2023 by Bonnie Kahler
Can't believe that pharmacy is only open M-F with limited time. Will need to change as I need to pick up items after 5 or on Saturday. This store is also near a hospital and doctors offices. Bad management decision.
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April 2023 by Abel L.
Would NOT recommend, AT. ALL. Why not, You ask? Well, when I came in to the pharmacy one afternoon, and the first thing I saw was this stupid old, hairy, mentally-challenged lady who was ringing up makeup stuff a mentally-disabled, murmuring, twitchy Japanese chick was purchasing. (If you ask me the Asian Chick was one of them Asian girls who buys a lot of makeup but never uses it.) Anyway, I asked the manager if he new where the stuff I was looking for was, and he cursed at me and called me the N-word and threatened to assault me. He then chased me out of the store for no good reason and told me I was never welcome back. WOULD. NOT. RECCOMEND. AT. ALL. COSTS. WHAT. SO. EVER!!!!!!!
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January 2023 by Brittany Lohnes
I think Veronica is a very rude cashier. I witnessed a customer asking her how her day was going, just making conversation, and she very rudely responded with "I don't want to talk about it". He was quite surprised at her answer and apologized to her for asking. What a weird response from someone in customer service. This is not the first time I've witnessed strange behavior from her. I walked in one time and there was no one in line, so instead of walking through the roped queue that takes you around the soda coolers and then to the front counter, I just bypassed the ropes and went right to the counter, again no one was in line, so why does it matter? She then left the counter and made a big theatrical display of pointing out the ropes to me, walked over and pointed to the signs with arrows, and said it's so I remember where to walk next time. How weirdly controlling for having no customers and nothing else to do in that moment. They really need a nicer person up front that at least appears to enjoy their job.
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November 2022 by Damion Aqeel
Veronica was very rude to me. Went to buy Nyquil and was carded. No problem. I gave her my ID. While I was there I asked for some smokes. Why was I carded again. I really think that was over the top. I will never come to this location again.
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November 2022 by Alexis Gamez
Worst Walgreens I have ever gone to , I always go to pick up my prescriptions that are send by doctor weeks pass by and they never have anything ready / recived ! Today I go drop off a prescription they are standing there ignoring me when all they can do is answer the phone and say we are closed and there working hours . They don’t even have there hours listed I don’t know what king of people they hire there but never can do not waist your time of day going here !!!
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November 2022 by TJ Griggs
This is the worst pharmacy in Omaha. Waited over 30 min and ended up leaving without getting my vaccines. Made an appointment but still had the do the ppwk over again because they couldnt find it. Then they let me sit there for 30 min and never said a word me...if it had been busy with other folks waiting to get vaccines i could understand the wait...but there was no one. In the 30 min they maybe helped 6 people picking up their scripts....there were 5 people working in the pharmacy. embarrassing it what the whole thing was. taking my scripts to hyvee from now on.
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October 2022 by Duane Leu
You’re right next to hospitals and you don’t have pharmacists working Saturdays and Sundays due to “short staffing”. Brilliant!
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August 2022 by Jennifer Thiele
Grossest bathrooms ever.Reported to manager the two times I've experienced at this location.They need to tend to their restrooms more often
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July 2022 by Kellie N.
Unfortunately, after we were discharged from the hospital, the pharmacy refused to provide our prescriptions when we showed up five minutes prior to their official closing hours. I would avoid this pharmacy AT ALL costs.
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May 2022 by Fight For Truth
Pharmacy guys ?! I don't think they know what they are doing ! Change ur profession do something else! 04/12/22 afternoon I waited more than 1 hour in drive through just to pickup my prescription line wasn't long there were like 3 car ahead of me ! And they took more than 1 hour ! Really?
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April 2022 by John Blazek
Just awful. I'm a retired Pharmacist and am embarrassed by the unprofessional conduct and horrific customer/patient service. The techs are rude.. actually was verbally assaulted by one who called me noisy when I tried to help an elderly patient in front of me. Then wouldn't wait on me afterwards. Totally ignored me and would only wait on those behind me. I felt sorry for this confused man and was just trying to help. The website hours vs the actual hours differ. You check the website and it says they are open. Get there, and the sign in the window says closed. Transferred all my Rx's to HyVee. After 45 years of pharmacy practice I have never seen a worse and more unprofessional operation. Warning to Public: AVOID THIS PHARMACY. Warning to Walgreens Corporate: Look into this store..lawsuits are waiting to happen !!!! Total Dumpster Fire !
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April 2022 by John Jetter
Will never go back. 45 minute wait for a prescription that I was told was filled days prior. I wish this location was in San Fran and just got looted
