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October 2023 by bouncy-story293 gg
They hardly ever answer their phone. The line is always backed up or they place carts in the drive through lanes. They have the worse customer service I have ever seen a pharmacy have. Their biggest issue is never answering the phone!!!
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October 2023 by Joyce J.
Oral surgeon E-scribed amoxicillin , Peridex and pain medication for my daughter at 08:00am. I arrived at 11:20 am to pick up meds and 2 of the 3 were ready. The staff took it upon themselves to make one of the meds a "waiter". Why? when these prescriptions were all sent over together. The lack of common sense just baffles me. Walgreens has had 3 hours to fill these meds and now I get to wait another 30 minutes for the "waiter" med to be filled. After my name is finally called, I get to stand in line for another 20 minutes while the one cashier rings up the line of customers. Sooo frustrating!
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August 2023 by Chris M.
Quick fast customer service.... Stopped in to have a passport picture taken. I was IN & OUT in five minutes.Wham BAM, thank you ma'am!
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November 2022 by Google user
A family member had hip surgery and the drive thru said it would be 20 minutes to get them ready. They were told he had just had hip surgery and she still said 20 min. We waited and I went into store looking for a peice to put shoes on. Asked when I was in there if his meds were about ready and was told another 20 min. We had already waited 15 and he's in the car and wasn't able to go in. This is very stupid that it takes that long
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October 2022 by Gladys Rowe
A family member had hip surgery and the drive thru said it would be 20 minutes to get them ready. They were told he had just had hip surgery and she still said 20 min. We waited and I went into store looking for a peice to put shoes on. Asked when I was in there if his meds were about ready and was told another 20 min. We had already waited 15 and he's in the car and wasn't able to go in. This is very stupid that it takes that long
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January 2022 by Jase G
Always a pleasant experience despite being short staffed. The folks are always so helpful.
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September 2021 by Andrew S.
Where is the nearest 24 hour drug store in West Omaha? It's the Walgreens off of 132nd and West Center Road, near Zio's Pizza. Even at 3 am, there are alert employees who will ask how you are doing. The card section was impressive, this must of have been recently refilled since I have never seen so many cards available at a store. My snickers candy bars were in sale and I had to snag a few for the road. The facility is bright, clean, and well organized. This was my first visit to this Walgreens and it's nice to know this is a 24 hour store but the pharmacy won't open until 9 am on most mornings.
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March 2021 by Kenzay D.
This Walgreens is so cute :) I went here to hangout with some friends and the staff was so kind to us. Perfect hangout spot for a Tuesday afternoon!!!!
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January 2021 by Luke Wagaman
Constant always good people and service
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December 2019 by Jenna Zoll-Everhart
just went for a flu shot and the staff was very professional and courteous
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September 2019 by Sherwin Blomee
The pharmacist was very helpful in getting my macrobid and pyridium quickly.
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April 2019 by Erica Macdonald
Went through the drive thru today and Laurel was amazingly helpful! She told me about a way to save on my prescription and was able to save me a good amount, then after I left she called and left a voicemail on how to save even more on my monthly prescription! I am so grateful that she shared this information! Laurel you have outstanding customer service skills!
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November 2018 by Nanci S.
Walgreens is famous for their advertising of products that they do not have in inventory...Also, FALSE advertising...yesterday, I went to the Walgreens on 156 and Maple to buy Cover Girl cosmetics...the ad says Buy $20 worth and get $10 in Register Rewards on qualifying items....so I get more than $20 worth and head to the cash register to find the absolute dumbest cashier in the universe. She does not know what the ad says ( even after reading it) and does not know if my purchase qualifies....she thinks so, so I buy it. Of course it does not print out the register rewards but the cashier says I have $2.00 on my account and points to the receipt. In other words, I do not get the $10 with this purchase. Why does Walgreens hire the Village Idiots to work there? So, I go to the other register and return the purchase. They had also advertised Perrsil for $1.99 with a coupon....and ONCE AGAIN NO PRODUCT. I went out to my car and deleted the Walgreens App from my phone. CVS is the place to take your business.
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November 2018 by Wyatt M.
I usually have a good experience here, but the employees have gotten worse and worse! They are all very unclean looking and I would not feel comfortable around them in public because many of them are sketchy! Dorthy, a short, chubby gal was so disrespectful to me and made me feel stupid by acting like I was. Never going back!
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October 2018 by Josh N.
It seems to me that Walgreens hasn't changed for 30 years or more. They have a little bit of this a little bit of that. Most importantly they have all your pharmacy needs. The place really isn't somewhere I ever want to go, they are a little overpriced but on occasion if I need to, they usually have what I'm looking for. What out for the bums urinating in the parking lot early on Saturday mornings. I guess that just happens when you're open 24 hours.
