Wag

Most Recent Comments

• May 2024 by Michele Flaherty
  My cat got her nails done and is adorable!
• April 2024 by Matthew Davie
  A before and after. Josh the groomer did an awesome job on our Hazel. Will be going back! Thank you Wag.
• January 2024 by Tess F.
  Wag has been a life saver with my two cats who REFUSE to let us trim their nails at home. It's $15 a cat to get all four feet trimmed and they are so fast. My chill cat is out in 2 minutes and my squirmy one is out in 3. They've never hurt them or made their nails bleed or anything like that. $15 every few weeks is so worth the girls having soft feet and not having to go through the battle of trimming them at home. Also the staff is so kind. The person working the register every time I am there is so sweet and helpful. The groomer is gentle with them and takes great care of them. Aside from the general stress of taking my cats out of the house, they are treated great at Wag and the staff is calm and gentle and work to keep the cats safe and calm. They've also got a fun selection of toys, snacks, food, and accessories (if you're lucky enough to have a pet that will wear them ). I totally recommend and will continue bringing my girls here until they give me a reason not to (which I don't foresee). I cannot vouch for the other grooming they do because I've only had my cat's nails done, no other services yet.
• September 2023 by Kane O'Hern
  $160+ to shave a 40lb dog (not including tip)! Extremely expensive and since they charge by the hour there’s no clear way to tell how much it will cost. I will admit his undercoat was starting to get matted and nails were long but they usually are when I’ve taken him to previous groomers and was charged around $70-$80! When I went to pick him up she said, “he might be ready but sometimes she likes to sit and talk to the dogs for awhile to make them comfortable and calm them down”. Not when you’re charging by the hour!
• September 2023 by Lasha Goodwin
  We love Wag! The entire process from scheduling to pickup was so easy. My Goldendoodle puppy is a wiggler who doesn’t like brushing or having his face touched, but Katrina worked well with him. She communicated with me about what to expect asked my preferences, and provided recommendations for care at home between services. Cooper was so thrilled about his new haircut. We can’t wait for our next appointment!
• September 2023 by Kane O.
  $160+ to shave a 40lb dog (not including tip)! Extremely expensive and since they charge by the hour there's no clear way to tell how much it will cost. I will admit his undercoat was starting to get matted and nails were long but they usually are when I've taken him to previous groomers and was charged around $70-$80! When I went to pick him up she said, "he might be ready but sometimes she likes to sit and talk to the dogs for awhile to make them comfortable and calm them down". Not when you're charging by the hour!
• July 2023 by Carla Harrison
  I love my groomer at Wags...Katrina. My fur kids Lilly and Rudy love her too. She is so good with them and takes great care with them. My pups always look top notch when I pick them up...she even walks my Lilly girl to my car for me and helps me get my dog inside my car because my dog does not like car rides and can be difficult but Katrina always offers a helping hand. She is gentle, skilled, compassionate and professional. All of the staff at WaGs are very kind and helpful! I would rate them a 10!!❤❤❤
• July 2023 by Trevor Dillon
  We have been taking our pets here for a long time with no issues until recently. We recently dropped off our cat which we had rescued for a ‘dry’ bath. The appointment was scheduled for 1:30-2:30pm. I arrived around 3ish due to being busy with work. I checked out around 3:20 due to speaking with them for at least 10-15 minutes. The staff here continued to charge a late fee for “late pickup” after she had called me to let me know it was no issue at all and that they loved our cat. I did not look at the receipt until today. They did not make it aware that I was charged a late pickup fee. When I called to speak to someone they acted like my concern wasn’t a big deal. Lucinda stated it was added on by the groomer and the fee would not be waived. When I stated we would like to cancel our future appointments she said not a problem and to have a great day in a sarcastic tone. It seems very unprofessional to not waive the fee after they informed us it was no issue at all. I also thought the $60 charge for a cat bath/groom was a bit expensive. Treat your customers with kindness if you want to keep them!
• July 2023 by Lizbeth R.
  I have taken my dog to wag a couple times before and her haircut has been fine. I am also usually not picky over my doggies haircuts but this is unacceptable. This time I took her, they ruined her. She is a Maltese poodle mix and came out looking like a chihuahua. Had they been able to cut more off, I'm sure they would've. I am outraged. My Sofi is 13 years old and has never had an issue with any groomer she's been at. Oftentimes I'm told she is very sweet and easy to work with. I did not receive any complaints about her behavior today yet she came out with this kind of haircut (pictures below). There are patches everywhere. My boyfriend explicitly told the groomer to leave her ears alone and only cut a bit around her face. TELL ME WHY MY DOG CAME OUT WITH BARELY ANY FUR. My boyfriend was furious and did not pay for this haircut. We will not be going back. And just wanted to mention, she did NOT have ANY MATTING at all. There is no excuse as to why they cut her this short. The business owner needs to pay attention to who they hire and make sure they know how to follow proper instructions. The photos below include how she looked JUST A WEEK before her haircut compared to now. (As you can see the length is not bad at all.) PS: owner reached out and only cared about the money. She said it was our fault as her staff had told us it would be short. That is not the case. We wanted a trim and Eryn (owner) says we wanted it short. Eryn was not present therefore does not know what was wanted. She says she wanted to understand our side of the story but all she did was argue and tell us it was our fault. HORRIBLE EXPERIENCE HAS CONTINUED. Beware, they DO NOT CARE ABOUT YOUR WANTS. I have taken my dog to wag a couple times before and her haircut has been fine. I am also usually not picky over my doggies haircuts but this is unacceptable. This time I took her, they ruined her. She is a Maltese poodle mix and came out looking like a chihuahua. Had they been able to cut more off, I'm sure they would've. I am outraged. My Sofi is 13 years old and has never had an issue with any groomer she's been at. Oftentimes I'm told she is very sweet and easy to work with. I did not receive any complaints about her behavior today yet she came out with this kind of haircut (pictures below). There are patches everywhere. My boyfriend explicitly told the groomer to leave her ears alone and only cut a bit around her face. TELL ME WHY MY DOG CAME OUT WITH BARELY ANY FUR. My boyfriend was furious and did not pay for this haircut. We will not be going back. And just wanted to mention, she did NOT have ANY MATTING at all. There is no excuse as to why they cut her this short. The business owner needs to pay attention to who they hire and make sure they know how to follow proper instructions. The photos below include how she looked JUST A WEEK before her haircut compared to now. (As you can see the length is not bad at all.) PS: owner reached out and only cared about the money. She said it was our fault as her staff had told us it would be short. That is not the case. We wanted a trim and Eryn (owner) says we wanted it short. Eryn was not present therefore does not know what was wanted. She says she wanted to understand our side of the story but all she did was argue and tell us it was our fault. HORRIBLE EXPERIENCE HAS CONTINUED. Beware, they DO NOT CARE ABOUT YOUR WANTS.
• May 2023 by Kimberly Woodward
  I used to live nearby and took my dog every 6-8 weeks for a groom. Staff was always professional, courteous and dog always came home happy.
• May 2023 by Rachel Slowik
  We've been taking our young pups to Wag for about a year now as our groomer and they always do a great job. What we like most is that they communicate what is best for building that relationship and making it most comfortable for the pup. We love the kennel free environment and quick turn around. Would recommend always!
• May 2023 by Nancy Korenevskyi
  They did an amazing job grooming my cat! He doesn’t love getting groomed but they were quick and friendly. Very pleased.
• March 2023 by Laurie West
  I never write bad reviews but this needs to be said. I made my grooming appointment and confirmed that my dog would be getting a haircut, bath, and nail trim. When the person came out they asked how my dog did for groomers I told her she always gets rave reviews that she did great and that she’s had multiple groomers. She then told me that she was going to give my dog the “old lady” treatment and that she may only get a bath and brush if she can’t handle too much. My dog doesn’t act old btw and had no mats and was last groomed three months ago. Further, I was told that she needed to be picked up in two hours or I would need to pay doggie daycare fees. Really? No groomer has ever done that! I was incensed and walked out. What a waste of my valuable time.
• February 2023 by David M.
  Where are the photos of your precious cats!! Why just pics of dogs???My wife and I often come by the large window just to look at the kitties and cats. I love your cat habitat.
• February 2023 by Willem Inderbitzen
  The store it conveniently placed and has great availability. Twice I have gone and twice my dog has received the worst grooms. The first shave down was fine since it was during summer time. This last shave down is brutal since it late January. T minus 3 months till my dog looks normal again.