-
June 2024 by Yemi A.
The survey format is ridiculous. First, one has to "reply" to a text just in order to "request" the survey. Why don't you JUST SEND A SURVEY LINK THE FIRST TIME you contact us, instead of having us answer the questions in "DRIBBLES" by several texts back and forth?
-
May 2024 by Deana Squier
I did not want to do my exam using telehealth, so I made my appointment at the Westroads location. My tests and exam were done quickly and throughly. Received great advice while picking out my frames; Aimee was even able to have my completed glasses sent to the store closer to my home. And the whole staff were totally professional as the tornado sirens were going off. Thank you for keeping our safety in mind!
-
April 2024 by Elena Headley
Coming into the store I went to the desk to tell them that I was checking in. It was a very nice young lady that helped me out with all my test pretest, and then my eyes were checked after that she was trying to help me which I was being uncomfortable because I knew she had to be knew but I went to other associates and ask if they would be willing to help me and I got a young lady that was very interested and made me feel comfortable and happy that I found her to help me out. It was great.
-
April 2024 by Nick Powers
I went in for an eye appointment and explained to the doctor I would be ordering contacts at a later date, they then didn’t bother to fit me for them. So now months later I go to order contacts and can’t because of the incompetence of the staff here. I am now left without my vision and they won’t fix the problem in any way.
-
March 2024 by Nyasha Patterson
Aimee is the best hands down . Yesterday was my first time meeting her and she has such good patience with answering all my questions.
You can tell she loves her job & such a positive personality.
Thanks Aimee for all your help .
-
March 2024 by Natascha Perales
We deal with 2 different women, Marcia being the most recent, to purchase my glasses and they were both amazing and I did not feel pressured to make rushed decisions which in turn I ended up buying a second pair of glasses (sunglasses) and extra contacts for my husband.
-
March 2024 by Shirley H
Gettin old. Its a bummer so had to get my peepers checked. Visionworks in the Westroads mall had an actual doctor. No telemed Dr. I was happy. He was great and friendly even tho I was the last appt and runnin late. Amy and Erin made my first time glasses shopping fun and not a bummer. Gotta check out the Wonder Woman and Cat Woman glasses! Excellent selection! After I picked frames Amy stayed late and got my package put together and my order went out. Very good people. Great Doctor. I cant wait to be able to see better lol!
-
March 2024 by Nancy Lustgraaf
I have always gone to Vision Works for my glasses! They have never let me down. They have promotions all the time. The glasses are very affordable, which for me not having insurance anymore, was a pleasant surprise!
-
March 2024 by Syed Azizur Rahman
Service started promptly when I arrived. They wait time was negligible. Service was very good.
-
February 2024 by diane neely
They were professional, friendly and patient
Explained insurance benefits and had a great selection of color contacts and frames
Store was roomy and didn’t feel crowded With other clients present
The location made parking easy
-
February 2024 by Robyn Glasser
10/10 would recommend! The telehealth exam was strange at first, but would do it again!
-
February 2024 by Karen Kuhl
Very kindAttention to my specific needsKnowledgeableBest price
-
January 2024 by kim poil
Excellent customer service.
-
January 2024 by Kim Clark
The staff is warm and welcoming even when busy, they worked well together, I was really impressed. They were helpful and a fount of information
-
January 2024 by Andrew Holcomb
I searched quite a number of stores to find the perfect pair of glasses. Fortunately, Visionworks was were I found a pair of Nike frames which met all my needs. The optician was wonderful and I purchased the frames + lenses and was on my way.