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February 2024 by Ethan Hahn
Terrible customer service line, wanted to call and see if a package had been delivered, all I got was an answering machine and a robot voice
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February 2023 by Desirae Shadbolt
They hung up on me
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February 2023 by Evangeline Shadbolt
They hung up on me
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October 2022 by Luna Ravenwolf
Second time in 5 months that my mail was on the wrong route. Tracking told me I had to pick it up from the office. The number to reach them does not work. I drove to the post office to pick up my package and was informed that it was not there- it was on the wrong route. I asked why it updated as ready for pick up and got a shrug. The facility is basically a large metal door in an unconditioned small area. You have to ring a bell and wait for someone toOpen the window attached to the door. I can’t stand this post office. No accountability.
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February 2021 by Andre Guichard
:) can I speak to a human being plz. What option I gotta press for Dat?
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October 2019 by TONIA LARSEN
The website says they are open till 530. That’s not true. I just barely caught the postman at 5:10 as he was pulling away. I informed him that the website at 5:30 and he said no it’s 5 PM
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September 2019 by Alyson Wren
Called and very rude.
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January 2019 by Jenna J
"Shelly" at the main PO is a wench. Can never get a sentence in, let alone actual customer service.
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September 2018 by JB stuff
Hy-Vee = convenient.
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June 2018 by Sig_505_Sauer
Hy-Vee = convenient.
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August 2017 by Ali Martinez
Just a little window, not full service. Usually you have to wait a bit after ringing the bell and the employees at this location aren't specifically welcoming.
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February 2017 by Matt Martin
It's mail
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January 2016 by Kelly Foral
I called here this morning to request possibly pulling a package that I needed ASAP for my Grandma's 95th birthday. They said they get so many requests for this daily that they can't always accommodate. However they retrieved it, pulled it out of the mail, and allowed me to come pick it up. It's the little things, but MADE MY DAY! Thank you for the great customer service!
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June 2015 by Alyssa Donaldson
only mails letters, NOT packages
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August 2013 by Lisa Lias
This is not the post office! Ugh!