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August 2023 by Donna H.
I visited again after manger reached out and I had phenomenal service from a young lady, I opened a savings account and couldn't be more pleased with the service.
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August 2022 by Mary T.
I received a letter from US Bank dated August 16, 2022, that finally addresses the issues I began encountering in January. If this letter would have been the first response I received, we would not have had these months of frustration. All of the previous correspondence has focused on what they claim was my failure to submit correct forms. This last letter finally addresses their provision of incorrect information to me, failure to send forms, and that there were ij fact recorded phone calls (which they previously "could not find"). I don't know why a business te4nds to deny any mistakes. I find it hard to believe that I am the only customer with these types of complaints. It is more likely that I may be the first to expose it in such detail with documentation. I am finished now, the acknowledgement of issues encountered is enough
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February 2020 by Marley C.
I would never use thIs branch unless it for the ATM the smaller branch that was inside the Baker's grocery store was amazing but the staff at this branch are rude! And the "manager" title is loosely used if they say they are ask for proof since one female will say she is one thing but is definitely not even close. After calling corporate And they confirmed this person was nothing of the sort. The staff is unprofessional and rude drive to any branch BUT this one for sure !
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April 2017 by Kurt S.
I was meeting someone on Craigslist to make a deal and this bank was really close by. I live in CB and I've never been to this bank before but the experience solidifies why I am a US Bank customer. I didn't have time or the patience do go through the drive-thru so I parked and went into the lobby. I was immediately greeted by the young man at the counter. He made my cash withdrawal really simple and he was fast too. The inside of the lobby was clean and inviting and the parking lot was well-maintained, (no pot holes). If I am in the area and I need to stop at a bank, I would definitely come to this US Bank.