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March 2024 by Rick Nahas
Drop off was fast and easy.
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October 2023 by Chandler Behm - Omaha REALTOR
Quick & easy.
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August 2023 by Shawn Kretschmer
Don't be fooled into thinking there is such as thing as 24/7 pickup using your mobile phone, I haven't seen it work that way the times that I've tried.I went to pick up the truck and once I was within range of the pickup location, the app told me that no truck had been added to my order, which I had placed 2 weeks before, and that I needed to go into the location and talk to a representative. This would have been a huge issue had I arrived in the middle of the night, as advertised by the 24/7 pickup, but luckily I arrived only about 30 minutes before they were supposed to open.After the representative arrived 15 minutes late to work, they informed me that they didn't have all of the dollys I had ordered and that I needed to call around to other locations, find one, and then go pick it up. I asked her how I was supposed to do that when I'm getting charged per mile in the truck and she said I would need to ask that location for a refund on my truck mileage. Well, I'm sure that would have been fun and pain-free, but nobody in the area had the dolly I had ordered, so I didn't get to enjoy that experience.Of course, the bill came and I was charged for the dolly they didn't give me. I also have another charge on my CC for who knows what. I'm getting forwarded to voicemail when calling, so I guess I'll have to go into the location to get this worked out! Yay! ;)Save yourself the trouble and take your business elsewhere!
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February 2023 by Brandon Meays
Greatest place
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September 2022 by Kathy Vacanti
Angie was absolutely the best to work with. She was polite efficient and extremely competent. Made everything go well. I wish i had someone like her to work with in every capacity
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June 2022 by Hamid Juraev
Very very bad costumer service They took a lot of money from my bank account, they made a mistake and didn't even apologize.
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August 2021 by Tony Amaya
Friendly staff. Clean facility.
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July 2021 by Mardie Perrigo
Friendly an great service
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April 2021 by Kali Ferris
DO NOT USE THIS LOCATION!!Worst experience using UHaul. I got this Uhaul after they were closed so I called and spoke with another UHaul location about if I pick up the UHaul from this location if I could drop it off at another and was told yes many times. When I dropped it off at the other location he said everything was fine and I would not be charged due to dropping it off with them. Then a couple days later I get an email saying I owed due to dropping it off at that location. When I called the 1-800 customer service line they told me a manager from a location would we calling me. I NEVER RECEIVED A CALL! Then two weeks later I get charged for the full amount without any notice or calls.WORST UHAUL SERVICE EVER!!
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September 2020 by Sandi Koborg
No good. They closed early and we had now way to pick up our reservation.
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June 2020 by Michael Brunson
Ashley and Aly helped set me up with a 20 ft truck and a van both in the same day. Their professionalism and courtesy is top notch. Upon returning the vehicles I was waiting for an Uber for quite some time and was provided with some delicious snacks. This is the best service I've ever received form any Uhaul location. I highly recommend Center Street Storage.
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April 2020 by Catie Nelsen
Ashley was so helpful. We had so many questions and no idea what we were doing and she went above and beyond to help us, she answered every question and was delightful every step of the way. 10/10 customer service. I highly recommend this location and Ashley! Give that girl a raise! Lol!
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July 2018 by JS Myzyx
Friendly staff. Can count on them to mean what they say
