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July 2023 by Hannah
I came into Tuffy by Brakes Plus and they helped me right away. Very quick service and very welcoming and friendly at the front! I will come here from now on because so far this is the best car solution experience.
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July 2023 by David Becker
Great auto shop with nice people, and a clean shop. I have been taking my car there for the past 13 years. Since I moved to Omaha. Highly recommend them to anyone!!!
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June 2023 by Kaylee Vampola
My experience with Tony and Eric today was wonderful. They were both so kind and helpful in a very stressful situation I found myself in. I came in with a minor issue with my radiator and they went above and beyond to fix the issue, while checking to make sure no other issues were at play. I would certainly recommend coming to see them for any assistance you need!Services: Electrical
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June 2023 by Alysia Arnold
Super easy to schedule online, got in right away and out so quickly! The guys upfront were courteous and knowledgeable, and everyone was super friendly. I've been taking my cars here for maintenance for almost 17 years and have no reason to look any where else!
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June 2023 by MW
Everything went smoothly and professionally. Pleased with it all...from my online appointment process to the explanation of repair options and rear brake pad and rotor installation. Price was right in line with estimates for the Omaha market.
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June 2023 by Aa Sh
No issues upon arrival with rotors. Manager stated that the rotors were fine prior to install of breaks. Tuffy's installed breaks improperly that caused noise and damage to rotors. Less than 2 weeks after install the rotors had to be replaced plus the breaks that were worn uneven. $505 total cost for rear break job. They were unwilling to admit they had caused the problem due to improper installation. Do not recommend.Service: Auto brake replacement
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May 2023 by Jamie Luedtke
Highly recommend! They were able to get me in and out at a reasonable time. Damon was super helpful. He was very kind and knowledgeable.Service: Auto brake repair
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May 2023 by Heather Griffen
I came in to get an estimate on my breaks, at 9am but showed up 5mins late. They said estimates take about 20mins, I said that’s fine I just have to leave by 10:20 to pick up my preschooler. About 9:15 they said yep you need new front brakes and rotors, we have all the parts in and can do it now making sure you’re out of here by 10:20. Let’s do it, not even an hour later they are finished and I’m on the road at 10:10! They are very thorough and quick! Reasonably priced as well! Special thanks to the staff for still taking me even though I showed up late.Service: General repairs & maintenance
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May 2023 by Lori Graham
I went in to get a heater hose fixed, only to discover it was a dealer part. Tuffys didn't charge me a dime for diagnostics!! I have used this Tuffys only, for many years, and have never felt taken advantage of. If they were unsure or unable to fix something on my vehicle, they would refer me to the dealership. They have always been fair to me and fairly priced. I refer all of my friends and adult kids to this Tuffys. Good job guys!
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April 2023 by Geri Diaz
Stopped in today to get a blinker bulb replaced & the staff was phenomenal! Brandon & the crew were super friendly - they got me in & out of there in no time. I would give them 100 stars if I could, highly recommend!
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February 2023 by Jeff B
Excellent customer service. I've used other shops in town but, I think this will be my new place for my work van and personal cars. Reasonable prices and good advice on repairs to be done.
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January 2023 by Alex M.
I was recommended to Tuffy by the district manager, Ron. He was super helpful in helping me find the nearest location.Once my car was in for service the team worked quickly and efficiently to repair my vehicle. They were very thorough in their explanations and answered all of my questions no matter how d*** or redundant they were!
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January 2023 by Scott Bell
So, my car broke down, and it looked like it was going to be a fuel pump. I had it towed to tuffys. I told them what I believe to be the problem. They called me and said it was going to be 1400$. I thought that was a bit high, but oh well. They then said they were going to save me almost 1000$ and it wasn't the fuel pump. It was a drive belt.I was elated to save $$$$. Go get the car and it originally won't start. What!??! We got it going and it lasted a week, then same old story as before. I called them and they said that they didn't fix the problem but the drive belt that they fixed was a maintenance issue! They would be happy to tow in my car and fix the fuel pump but they has the 1400$ estimate and they were sticking to that price! Crooks! I will never be back! Beware!Service: Auto maintenance
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January 2023 by B Willis
Such a dope place. The two Brandon’s are fantastic! Anytime you need a good body greasing, proper lube job, and/or quick Brake Job…hit em up!Service: Brakes
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January 2023 by Emily Elizabeth
Tuffy’s got my car right for my 19 hour road trip ahead of me. Exceptional service from everyone, I can’t thank you enough!
