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February 2024 by Carl Norris
Website is confusing and almost impossible to navigate when it comes to phones and phone plans.
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January 2024 by Eric Hubbert
Customer service this is this location is horrible. The other lack of caring about the customers experience is ridiculous . Needed to do a warranty replacement was notified that the phone was there at the location. When going to pick it up was sold that. They had no idea where it was. Didn't do anything to trying located and told us to come back the next day. This process was very frustrating and if I do not receive my new device in the next few days. I will be switching to another service after twenty years. Way to go t mobile you lost a customer.
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September 2023 by Valencia Nelson
It was okay
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September 2023 by Jessica Al-Saadi
Visited this location today to transfer a few lines. Special thanks to Carlos for helping us out and answering all of our questions. He was very patient and understanding. Both employees that were working there were very attentive with customers coming in. If you need assistance with your service I would highly recommend coming here.
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August 2023 by Jessica Diaz-Orozco
Visited this location today to transfer a few lines. Special thanks to Carlos for helping us out and answering all of our questions. He was very patient and understanding. Both employees that were working there were very attentive with customers coming in. If you need assistance with your service I would highly recommend coming here.
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August 2023 by Jessica D.
Visited this location yesterday to transfer a few lines. Special thanks to Carlos for helping us out and answering all of our questions. He was very patient and understanding. Both employees that were working there were very attentive with customers coming in. If you need assistance with your service I would highly recommend coming here.
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July 2023 by Hebrew Hammer
They will add lines to your account without asking do not go to this location they are crooks here. They will try to sell you stuff you don't need and when you say no they will add it anyways. Absolute trash and I'll drive an extra 10 mins instead to the other store. DO NOT GO HERE.
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July 2023 by Thalia Morales
Amazing store, always ready to help and super nice. Been with T-Mobile for over 4 years now.
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July 2023 by Ramon Molina
worst phone store I've ever been too
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July 2023 by Kodjo Edan
They are rude and disrespectful. They don't know if they have prepaid services and can't call other store to check. Tmobile can do better to train their employees and contractors.
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June 2023 by joel fleming
Very bad experience with these Amtel Inc. people ,would not honor 14 day return policy on a tracker. Had to come home and take care of it. Do yourself a favor and go to a real T- mobile store.
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May 2023 by Mark DeMarc
Came into the store with an issue on my phone, they resolved it and I left with a home internet. Satisfied with their services!
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February 2023 by Brenda Halterman
Customer service experience in person and on line horrible. The staff in the store act as if you are bothering them. The customer service reps language barrier prolongs the calls as they don't understand you and you don't understand them.
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February 2023 by Barb Berney
Called twice and no one ever answered the phone even after letting it ring for a long time. Store on N 72nd street is much better
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January 2023 by vicky grantham
Very nice people ? we were able to take care of our needs. Thank T-MOBILE ?
