Soma offers a welcoming and comfortable shopping experience, especially for those seeking the right fit. Customers praise the knowledgeable and friendly staff, including associates and managers, who take the time to help find the perfect bras and offer useful suggestions. Many reviewers highlight how helpful and attentive the staff is during fitting sessions, making customers feel at ease and confident. The store also carries soft and comfortable pajamas, with many saying they are the best for comfort. Prices are considered affordable, and the overall selection is stylish and classy, without emphasizing sex appeal. However, some mention a less friendly experience at the register, but this does not overshadow the positive interactions with the staff. Overall, Soma is recommended for its excellent customer service, quality products, and helpful staff, making it a preferred place for undergarments and loungewear. Many customers plan to return, appreciating the personalized service and comfortable fit.
Absolutely amazing customer service and shopping experience. My associates brought me 7 bras before we decided I had the right one, and she would have brought more. She was very knowledge about fit and style. I would pay much more for a product with this kind of service. I'll definitely be back.
August 2025
Riley was very helpful. She listened to what I was wanting in a bra and selected good choices for me.
August 2025
Katie was sensational. This was the best bra fitting experience I've ever had. Everyone on the floor was so attentive and honest and down to earth. I felt extremely comfortable here. I finally have a bra that fits after ten years! Soma has a new loyal customer ❤️
