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August 2023 by Rhianna Buzbee
I tried calling them several times on the one day that they’re open and no one answered….
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June 2023 by Jennifer Cross
Never received stationary products no one knows why. Advised the lady at school traditions I will be going somewhere else for my other kids graduation needs and she said “well you don’t have a choice because we’re contracted with Omaha public schools” I will be complaining to Omaha public schools.
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March 2023 by Bill Fitzgerald
Great company to do business with - awesome service. The NSIAAA appreciates the support and products they provide!
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March 2023 by The_Moose2637
Good and friendly service, got what we needed quickly and they prioritized us right when we walked in. Good stuff.
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December 2022 by Michele Jones
I'm not one to ever write bad reviews but future senior parents need to be aware of this place. We ordered a letterman jacket for my son in November and was told it would arrive within 8 weeks. I started calling at week 8 just for an update and was told they didn't know when the jacket would arrive. I proceeded to call weekly after that and have been told the same thing. The lady I spoke with has not been helpful at all. I have requested a call back multiple times with no luck. Here we are at 13 weeks and still have no clue when the jacket will arrive, I strongly advise going somewhere else.
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December 2022 by kacie campbell
Would have given 5 stars, but my daughter went to do her Thank You cards and every envelope was sealed shut. The other envelopes are fine, and nothing was spilled on these to cause the glue to become wet. They came out of the box this way. We had to find another way to address her thank you notes.
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December 2022 by Jacob Rockafellow
I used school traditions/jostens back in 2011 when I graduated from Millard. They were great. I had lost my diploma a while back in a fire and needed a new copy of it ordered. There was a little misunderstanding at first I think but Reid was able to be more than helpful with getting everything ordered for me. Thank you Reid!
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December 2021 by D Collins
This is my 2nd and sadly my last graduation and these people have been amazing both times and if there is a hiccup they figure it out and make it right without hesitation..thats always appreciated.
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December 2021 by Sean Barry
Honestly an all around pleasant experience, kind staff, quick customer oriented fittings and measurements and quality products.
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December 2021 by Amber A
They took payment for a package that included a cap and gown on 3/6 in the store, then on 4/28 sent me an email saying it was not included in my package. I went immediately up there and the owner Reid could not find my original paperwork showing this and basically said I was wrong and lying. Then told me it would be $76 for a cap and gown. I said no I already paid for it. I went home found the receipt and took back up there the next day, they took a copy, and I asked the owner to call and confirm and apologize. The next day a young lady called to say they would take care of it. I called again last weds 5/12 to f/u as we still do not have, the lady on the phone was again trying to tell me I did not order one. Then a guy offered one double my sons size. Here we are a less than a week and half from graduation(5/26) still with no cap and gown that was order 3/6. Worst customer service and they will not admit the mistake was made by them.
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December 2021 by Richard Mclaws
My wife ordered over $2000 worth of merchandise from them. Over 12 weeks ago still not in and no idea when it will be. Strongly advise going elswhere. Horrific experience
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December 2020 by yolanda reynolds
Reid Brakke is magnificent and awesome at making customers feel important, he is also quick to call and email with any concerns or questions.
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December 2020 by Cathy Bare
Outstanding we ordered my daughters & her best friends Letterman's jacket and the customer service was awesome.
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December 2020 by a a
Paid 13.00 of « shipping » for a 17.00 tassel!So overpriced
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December 2020 by Kim Carpenter
We got our daughter's letterman jacket here. They did a beautiful job, and they were genuinely excited for our daughter to get her jacket. They even offered to let me pick it up on a day they weren't open so that she could have it sooner. We'll be returning to add chevrons and get a class ring. Great company, and really nice, friendly, helpful staff.
