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March 2024 by MysticalOaks
Best bathrooms everHas a bidet and totally separate rooms with sinksAmazingly clean
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March 2024 by Perry Venteicher
The Coffee Kettle Restaurant is great. I had breakfast there 2 times this week. Ordered the same thing, because it was so good the first time. Dennis the cook knocked it outta the park again!!!
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March 2024 by Julie Perkins
I've been here in the restaurant twice today, 03-11-2024. Frankly, I'm a bit disappointed. The service was good for breakfast, they didn't have a few things I wanted, the waitress was apologetic. I knew it wasn't her fault, so I moved on. I ordered my food, a country fried steak with eggs and potatoes. My food came, and I noticed a hair on my steak plate. The waitress came and took my plate, asked if I would like it remade, I did because that's gross. Not long after she brought the plate back, she brought the check. There was no offer if anything other than to remake. Like having hair in ones food is just normal. I paid my ticket and left. Good was great. The simple fact that the hair was just ignored left a bad taste in my mouth.I came back for dinner, had wanted the special, and ordered it, meatloaf and whatever side. However, the waitress came back to my table and told me that the cook had lost count and they were out of the special. Again, not her fault, but extremely disappointing. So, I order the Country fried steak dinner with garlic Parm fries, and a side salad. The steak was huge, I barely ate half, most of my food ended up in the takeout box. The waitress brought my ticket and I paid, but I like to sit for a bit and allow my food to digest before walking back to my truck for the night. Once my check was paid, I became invisible to the waitress. There were maybe 2 other tables at the time, so it's not like she was super busy. Having been a server before, I take customer service pretty serious, and I dislike when servers act like customers don't exist. I may have paid, but I could open a new ticket, get coffee and/or dessert, but you'll never know because you never checked on me again.The service is nice, the food is excellent, but should always continue to check on someone who's still sitting at one of your tables. And then to top it off, they come to tell me that they closed and I'm no longer allowed to sit in there.
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November 2023 by alexander pollock
Burrito Bros at this location is Amazing. Chris is the go to guy amazing service very nice always clean just does a fantastic job. Most definitely recommend this to all truckers to go grab a meal
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October 2023 by Daniel Hernandez
Went for an oil change for our business truck. Month later when doing our usual truck inspections we noticed we were loosing substantial oil. Could not figure out the issue as too why we were loosing oil. After about 30 minutes looking everywhere around the linings, we found the issue. A mechanic from Sapp Bros creased the Lube Filter that was causing all the oil to spill. Notified the manager about the situation, only solution they could resolve for us was 1/2 off next time we do an oil change with them but replaced our Lube Filter for free. THEN 2 weeks later, our turbo blew out in Washington. The mechanic in Washington told us the issue was that the turbo was starved out from oil that caused additional issues to the truck. 9000.00$ in fixtures!!! If it wasn’t for my lack of knowledge over the internals of a diesel truck, I would have sued the living hell out of this business. I will never trust this company again to fix anything regarding our trucks. Ridiculous how they offered to give me 1/2 off an oil change after what they have done, as if I could trust them after what they did. Be very weary of doing your fixtures here.
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October 2023 by Daniel
Apple Barrel was spot on. Cassy had in-depth knowledge of the menu and made a bullseye recommendation. She also had legitimately good customer service without being fake which was pleasantly surprising. I ordered the burnt ends with mashed potatoes and I tell you, friends that would put anything in Kansas City to shame.
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October 2023 by W Pix
Great place in the morning for coffee. If you like big breakfast this is the place to come to. Today I got a great deal on gloves, 3 pairs for $17.00.
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July 2023 by That Guy Named Gordon
What I appreciate most about this location is the service team. I cant speak to the food, the store, or other things they provide; but I give the service department 5 stars. This is the second year in a row where a cross country venture has me stopping at this location for service. One member of the team was especially helpful both visits even though they were a year apart! Thanks Dillon for your help and thanks to Christian and the team who did a professional job as always.
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July 2023 by Sarah
Clean, friendly and well stocked. The only thing I don't care for is the Bidet toilet. Trying to use the restroom and read instructions how to shut it off. Then if you use the handicap stall it's not even where it can be conveniently seen. It's on the door that doesn't face the toilet. I think there should atleast be one regular toilet as a option.
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June 2023 by Debra Webb
There is a huge selection of snacks and drinks and all of them are well-stocked. The bathrooms could have been cleaner and the cashier definitely could have been a lot friendlier. The hot food was ready for purchase but the burritos were not very good. There was a freezer with different single serve ice-cream bars which was nice.
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May 2023 by Dane Hartzell
I love these Sapp Bros truck stops. My dad only used these when we would drive out to the ski mountains. I would walk the lot checking out the big rigs. And my mom liked the “mom approved bathrooms “.
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April 2023 by Cindy Kaps
Don't want you to drop trailer to have truck worked on. Unless it's their shop. But will give 4 hours. But after that threatened to tow it.But there is a truck torn apart in parking lot. There are 2 spots with enough oil on parking lot that I'm sure EPA would be impressed with.I used to love Sapp Brothers. Was my go to place.Might have to rethink. Makes me sad.
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April 2023 by Sean Raymond
Compared to the other sap bros, this one is pretty lack luster. The rest rooms are just normal gas station bathrooms, With inch wide gaps between the doors
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March 2023 by Cindy Anglen
I stopped tonight and got 2 pieces of Lucille's chicken, when I got home and saw that chicken I was disgusted. I cannot believe that employee sold me that. Totally disgusting no meat and the little meat that was there was totally discolored. I did not feel safe to eat it. I will never stop at another Sapp brothers for anything.we all work hard for our money to get service like that makes me so mad!!
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February 2023 by Nick Dekarske
ABSOLUTELY the best shop in Omaha hands down. Ask me how I know. Awesome group of people from the office crew to the gentleman out working on your equipment.
