-
October 2023 by Lindsey M
Justin over at the Sam’s club off of L street did a great job! He got us in with out an appointment and got everything taken care of no hassle ! He was very polite and got everything done super quickly! Absolutely ask for Justin if you go !!!
-
August 2023 by ChadandNancy Sinnett
I made an appointment earlier in the week. The call was automatically transferred to a centralized customer service desk. I asked for times available on Friday to have 4 new tires put on. The times available were 1 pm or 3pm and anytime after that. I chose 1 pm. When I got to the store on Friday at 12:30 pm I went to check in and was informed my appointment had been noted as 8 am and I had missed it. No times were available anymore for the day. Options offered were I could come back another day. No option to get me in at the appointment time I had - they were "honoring" those that had those appointments. But they didn't honor my appointment or feel that my business was important also? I left very sad and frustrated. I had taken vacation from work for this appointment. The problem solving assistance was not what I expected. I did go back to the confirmation emails I had gotten when I scheduled the appointment but all that was noted was the tire price and installation- nothing on date and time.
-
August 2023 by Jamie L.
Ehhhh.... It's okay. That really sums it up. Their gas lines, which is why we normally stop by, isn't terribly long so that's a bonus. They often have issues with the card readers and on multiple occasions we've had to have the employee scan her card since ours magically doesn't work. The parking lot kinda sucks with how it's laid out. Inside it's your basic Sam's Club. This location really has some quality control issues with their produce though. It also feels like they have issues keeping stuff stocked. I appreciate the family bathroom with the toddler potty though. I wish more stores still had these. It's rarely clean though so that's a bummer. Check out takes FOREVER if you need to use self check or the regular lines so do yourself a favor and use scan and go with the sam's club app. Checkout can take a long time so you've been warned. Overall If someone asks me Sam's Club vs Costco I always say Sams is like the ghetto cousin of Costco. This location really lives up to that statement.
-
May 2023 by Barb L.
Convenient and clean. Normally well stocked. Love self checkout. Miss early hour entry
-
March 2023 by Mitch M.
I do appreciate the products and value. Though, it's concerns me I'm forced to use Sam's non secure wifi. I'll have to turn my wifi off from now on.Shop prices between stores, there's different pricing on products in Omaha.
-
March 2023 by Melissa A.
Good prices, and that makes a huge difference these days. We had always been Costco people before, but we found a special price on Sam's Club and decided to give it a try. I'm glad we did! The place is busy, of course, but as long as you know that and accept it as a fact, then the rest of the experience is fine. Lots of gluten-free options, too. Love, love, love the scan and go option, too!
-
January 2023 by Ramiro Huerta
Bueno en Sams encuentro siempre de todo fruta abarrotes carnes lactéis marisco de todo por eso me gusta venir a Sams desde ase muchos años
-
November 2022 by Toni K.
Have been waiting in line at customer for 20 minutes. Only one person helping people. People in front of me are getting a membership. Why can't the girl behind the counter call for help? Don't come here if you need to return something at the customer service desk. You'll be waiting and waiting.
-
September 2022 by Tammie Hughes
Almost just like Costco But not as busy. Well, I went in on a Friday but Not yet on a Weekend. They just need to change Walmart Colors TBH to Generic?
-
September 2022 by TRACY
Shopping for a family of 5 is so easy to do at Sam's. I like the wide variety of thangs to choose from. I pay more at a grocery store and get very little food
-
June 2022 by Tammy A.
I love it that I am doing the work of checking myself out and yet they don't have an extra person to answer the phone to notify me if the freezer/fridge area that sells their cold stuff is working again so I can use my paid membership to give them some of my own money.
-
June 2022 by Dean Buttgen
I have been a Costco and Sam’s Club member for over 25 years. At one time I couldn’t tell a difference, however over the years Costco has been blowing you away. We finally had enough with the L Street location being under stocked, terrible service, and a poorly run food court. We went to the papillion location yesterday, to get lunch and pick up a few things. Food court line was back to the restrooms, only one person working behind the counter, tons of staff just standing around by the registers, and after close to a half hour of waiting we are told the ice cream machine is broken and there are no hot dogs. Frustrating! At least he was more competent than the gal on L street that said she could make us a pepperoni pizza to go, but that they were out of the ingredients to make a cheese pizza. SMH
-
March 2022 by Jeanne F Long
3.49 a gallon gas and great buys inside! I love the asparagus and Caesar salad mix the best❤️
-
January 2022 by Trina Wells
Good quality, affordable prices, excellent customer service!
-
October 2021 by TRACY HOFFMANN
Shopping for a family of 5 is so easy to do at Sam's. I like the wide variety of thangs to choose from. I pay more at a grocery store and get very little food
