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August 2023 by Jamie L.
Ehhhh.... It's okay. That really sums it up. Their gas lines, which is why we normally stop by, isn't terribly long so that's a bonus. They often have issues with the card readers and on multiple occasions we've had to have the employee scan her card since ours magically doesn't work. The parking lot kinda sucks with how it's laid out. Inside it's your basic Sam's Club. This location really has some quality control issues with their produce though. It also feels like they have issues keeping stuff stocked. I appreciate the family bathroom with the toddler potty though. I wish more stores still had these. It's rarely clean though so that's a bummer. Check out takes FOREVER if you need to use self check or the regular lines so do yourself a favor and use scan and go with the sam's club app. Checkout can take a long time so you've been warned. Overall If someone asks me Sam's Club vs Costco I always say Sams is like the ghetto cousin of Costco. This location really lives up to that statement.
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May 2023 by Barb L.
Convenient and clean. Normally well stocked. Love self checkout. Miss early hour entry
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March 2023 by Mitch M.
I do appreciate the products and value. Though, it's concerns me I'm forced to use Sam's non secure wifi. I'll have to turn my wifi off from now on. Shop prices between stores, there's different pricing on products in Omaha.
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March 2023 by Melissa A.
Good prices, and that makes a huge difference these days. We had always been Costco people before, but we found a special price on Sam's Club and decided to give it a try. I'm glad we did! The place is busy, of course, but as long as you know that and accept it as a fact, then the rest of the experience is fine. Lots of gluten-free options, too. Love, love, love the scan and go option, too!
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December 2022 by Toni K.
Have been waiting in line at customer for 20 minutes. Only one person helping people. People in front of me are getting a membership. Why can't the girl behind the counter call for help? Don't come here if you need to return something at the customer service desk. You'll be waiting and waiting.
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August 2022 by Google user
App wouldnt let me use the camera to scan either the QR for gas or while shopping. Had to enter in the bar code for all my items. Super inconvenient.
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June 2022 by Tammy A.
I love it that I am doing the work of checking myself out and yet they don't have an extra person to answer the phone to notify me if the freezer/fridge area that sells their cold stuff is working again so I can use my paid membership to give them some of my own money.