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July 2024 by Erik P (Rikki)
Knowledgeable and reasonable but a very busy place
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July 2024 by Derek McBride
Professional, friendly, and thorough mechanics. Great experience
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June 2024 by Derrick Langley
These guys did a great job with my car. I called them and they said they might not be able to get to it that day, but it was done faster than expected and cheaper than I thought it would be done super professional highly recommend.
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June 2024 by Dennis Wheeler
Great service people who do a great job
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February 2024 by Pati Evans
Perfect. They knew what was wrong and fixed the problem, unlike some companies that put a band-aid on the problem. I will definitely use this company going forward & will tell friends/family.
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February 2024 by Misho Richards
I feel like they took good care of my car. Their inspections are thorough, pricing is fair and they're fast!
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January 2024 by Simon Hoey
Their service was excellent, and the repairs were done quickly. Communication was fantastic as well. I would recommend them to anyone and will bring my vehicles back there whenever I have an issue.
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September 2023 by Sufferin Succotash
We all have seen, been or heard horror stories about, getting taken to the cleaners by mechanics, that will NOT happen here.
BUT. a quick (kinda,.. not) story first....
I moved from Cali to Omaha in 1991 and was driving bosses car, 73 Nova, couldn't go over 55 or so b4 shimmy shaking started and it would overheat if I remember right...
I stopped at one place and got a alignment and balancing... still happened...
stopped in another state and got a full radiator flush and fill......still happened...
So finally, having to get to my new home and work some 1200 miles away, I stopped in Salina, Utah. There was one service station, it was open and there was one person working ( I assume the owner)...
I explained my issues and my urgency to get to Nebraska, and I asked him to give me a full tune-up, plugs, wires, filters, oil, etc , and he told me to wait and let him look at it.
I said I REALLY need to get there and just want EVERYTHING done! I was starting to get anxious.
He looked at it for a minute and then said I just needed new points.
Now I started to get frustrated and compelled him to please just give me the full tune-up.
He damn near yelled at me and said "I'm not going to do senseless things that you don't need", (he was an older gentleman) , ...and again I argued that I don't care, I will pay, I have to get there and don't want to have to stop again!
NOW the REAL mechanic came out and the REAL human being as he almost lost his mind telling me to basically shut up and calm down and trust him, to let him change the points and if that wasn't the problem, he would do the tune-up and not charge me.
Well, I had no choice, I was in the desert and there wasn't another stop on the highway for over 160 miles....
Long story short, it WAS the points!,
He sent me on my way with a small charge for the labor and probably a 5-15% markup on the points from what they paid, truly amazing and I proceeded to drive all the way with no issues.
In fact, it ran soooo good, (I was young) I tested out this new power, I went 120MPH a few times smooth as silk. No shaking, no overheating, no $broke.
OK, NOW THE POINT OF THIS STORY!!!! That mechanic in Salina was the most honest mechanic I had personally ever encountered and was what I believed all people should be like!!
So, ...years later with a different car, probably around 2005 or so, I was sent to R&G by a friend who said they do good work and priced reasonably...
WOW, was I amazed when the guys at R&G told me everything that was wrong with it BUT let me know how much time I had, like "The brake pads are good but you may want them looked at again in 3-7 months,... so and so was leaking a very small amount so we did such and such (no charge) and that should keep that from leaking, but maybe have it checked if you start to see any fluids from this area of the vehicle on the driveway"
and they did only what I asked and there were no "oops, well, while we were replacing so and so, the such and such was so rusted it broke so we had to replace that too"
When I think of R&G, I am reminded of that old man in Salina (minus the yelling) .
Honesty, Integrity, Decency!
I have taken every vehicle to them since and recommended them any time I hear anyone talking about car problems and having to find a mechanic.
Final Review, VERY Highly recommended <3
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September 2023 by Angela Potter Mitchell
My brother and I have used R & G Auto for years and for several different cars. These guys are the best!
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September 2023 by Colton Nelson
Great auto repair shop!
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September 2023 by Heidi Smith
Great diagnostics. Prompt and polite service. I trust the R&G team to provide the right information to help us make good decisions. The work is well done and their write-ups are complete with all the details we need. Good communication and followup.
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September 2023 by Gary Naber
They are very slow about fixing your automobile. Took them 2 days to install a $65 part that should have taken less than a day.Service: Electrical repair
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July 2023 by Somfas Azuremyst
We all have seen, been or heard horror stories about, getting taken to the cleaners by mechanics, that will NOT happen here.BUT. a quick (kinda,.. not) story first....I moved from Cali to Omaha in 1991 and was driving bosses car, 73 Nova, couldn't go over 55 or so b4 shimmy shaking started and it would overheat if I remember right...I stopped at one place and got a alignment and balancing... still happened...stopped in another state and got a full radiator flush and fill......still happened...So finally, having to get to my new home and work some 1200 miles away, I stopped in Salina, Utah. There was one service station, it was open and there was one person working ( I assume the owner)...I explained my issues and my urgency to get to Nebraska, and I asked him to give me a full tune-up, plugs, wires, filters, oil, etc , and he told me to wait and let him look at it.I said I REALLY need to get there and just want EVERYTHING done! I was starting to get anxious.He looked at it for a minute and then said I just needed new points.Now I started to get frustrated and compelled him to please just give me the full tune-up.He damn near yelled at me and said "I'm not going to do senseless things that you don't need", (he was an older gentleman) , ...and again I argued that I don't care, I will pay, I have to get there and don't want to have to stop again!NOW the REAL mechanic came out and the REAL human being as he almost lost his mind telling me to basically shut up and calm down and trust him, to let him change the points and if that wasn't the problem, he would do the tune-up and not charge me.Well, I had no choice, I was in the desert and there wasn't another stop on the highway for over 160 miles....Long story short, it WAS the points!,He sent me on my way with a small charge for the labor and probably a 5-15% markup on the points from what they paid, truly amazing and I proceeded to drive all the way with no issues.In fact, it ran soooo good, (I was young) I tested out this new power, I went 120MPH a few times smooth as silk. No shaking, no overheating, no $broke.OK, NOW THE POINT OF THIS STORY!!!! That mechanic in Salina was the most honest mechanic I had personally ever encountered and was what I believed all people should be like!!So, ...years later with a different car, probably around 2005 or so, I was sent to R&G by a friend who said they do good work and priced reasonably...WOW, was I amazed when the guys at R&G told me everything that was wrong with it BUT let me know how much time I had, like "The brake pads are good but you may want them looked at again in 3-7 months,... so and so was leaking a very small amount so we did such and such (no charge) and that should keep that from leaking, but maybe have it checked if you start to see any fluids from this area of the vehicle on the driveway"and they did only what I asked and there were no "oops, well, while we were replacing so and so, the such and such was so rusted it broke so we had to replace that too"When I think of R&G, I am reminded of that old man in Salina (minus the yelling) .Honesty, Integrity, Decency!I have taken every vehicle to them since and recommended them any time I hear anyone talking about car problems and having to find a mechanic.Final Review, VERY Highly recommended <3Services: Tires
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July 2023 by Andrew T.
I have a 2015 Nissan Versa, the AC wasn't working great. It would cool while I was as driving, but when I came to a stop it would begin to warm up. I also needed an oil changed, so I supplied them with the oil and filter. I brought my car in the morning when they opened at 8am. They called at 11:20 and said they didn't find any leaks and recharged the Freon (it was about half of being full). They recommended I replace the serpentine belt and air filter. So I approved the repair. All in all , it cost about $640 for the repairs. I thought it was a little steep, but feel happy and ready to take my car out of town to a concert I'm going to in Kansas City.For that price though, I feel I should probably just take my car to a Nissan Dealer next time.
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June 2023 by Chandler Behm - Omaha REALTOR
I’ve been going to R&G Service Center since I had my first car at 16. These guys are legit. Super friendly, easy to communicate with, and very honest with their customers.I have no problem waiting a couple extra days to have my vehicle serviced here because they always deliver on their promises. They’ve also been able to hook me up with loaner cars too if I am having an extensive or out of the ordinary service/repair done to my vehicles.Highly recommend.
