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October 2024 by William Westfall
You better have a 720 credit score to get any kind of loan
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October 2024 by Beverley Black
My experience with the PenFed representative was excellent, she was very knowledgeable I felt she had my best interest at heart, I did not felt rushed and she was very pleasant and professional.
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September 2024 by Joshua Crawford
PenFed is a great banking institution Thanks PenFed!
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August 2024 by rodney upchurch
I love PenFed
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August 2024 by m young
Has the BEST costumer service.Very proud to be a member for many years.
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August 2024 by pablo j claudio
Communication with agent was very difficult and the next I open my account it was all messed up with different transactions that I had not authorized.
Especially with my CD
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July 2024 by Nilda Rosa Avilés
My experience with the service and staff was very good…grateful
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July 2024 by Warren Rush
Excellent service! Handled my questions professionally.
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June 2024 by Yvonne Heredia-Bell
Pen Feds customer service is amazing love this bank.
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May 2024 by Kevin Barber
I would have gave them no stars if possible. Be careful with them I know I was racially profiled by them......
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April 2024 by Lou Madden
Excellent products, excellent service, friendly and competent staff.
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April 2024 by Irma Aksenova
Great rates, great service; branches are clean; online management is easy
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March 2024 by sandman628
From day one with my past loan with Upgrade has been a smooth transaction, leaving me with the confidence and qualifications if another loan application is needed in the near future. And great assistance with the reps over the phone reinstating my dormant account and guidance for a new credit card application.
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February 2024 by Greg Defor
Very friendly & polite staff. The various staff I talked to during my phone calls to PenFed were all amazingly professional but way more important to me is that they were so very friendly! I wish I had written names down but I would just go ahead and give all of those “frontline”employees you have a big raise in pay!
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February 2024 by Esteban Bermudez
Clear and simple processes! Personnel with knowledge of their products. Quick access to information. Competent products and service
