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October 2023 by Knox Huff
A Methodist Hospital nurse recommended I give Peak Performance a try based on her experience with the store. They go an extra mile with evaluating your walking or running body mechanics and helping you find the right shoes. I gave them a try was pleased and confident with my shoe purchase. The shoes were ordered and were to be shipped to my home. The shipper got it wrong and delivered the shoes to the store. Rather than calling me to come for the shoes, the store delivered them to my home, a considerable distance from the store. Uncommonly great service!
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August 2023 by Tommy Sung
I haven't even purchased my shoes there yet (will return when they have a specific pair in stock), but I feel compelled to write a review.Good selection and prices. But, most importantly, extremely professional, helpful service. Quality of service is often not that important for me, but for choosing shoes, it actually matters.I was genuinely impressed !
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August 2023 by Dina W.
My daughter and I went in last week to see what shoe might help her with back problems. We had a nice and helpful experience with a sales woman "S". My daughter chose a shoe but didn't like the only color they had in stock. S helped us see what other colors they could order in her size. I looked on Zappos at the same time to see color options. My daughter was between 2 colors, so I ordered and paid for the only one that S could order (discontinued shoe, so S couldn't get all colors). S believed the shoe to be white, but we suspected it was blue as it was named "Sky." I also ordered the other color through Zappos (at a $40 savings mind you, but I wanted to give the local store the business and give S the commission). Zappos color came in the next day, and my daughter liked it. I got a message days later saying the sky color shoe was in at the store, so we went to look. After seeing that it is in fact blue, my daughter didn't want that pair. I asked to return the shoe, and the man helping us (seemed like the owner) was very huffy about it. First he said there was nothing saying I had already paid, but thankfully I had my receipt to show him. I gave no trouble about paying the $10 restocking fee, but he still harassed my daughter (age 15) with snotty remarks like, "You don't like gray??" (They are power blue shoes) and "What color are you looking for then?! I mean... I'm just having trouble understanding." When I said that S thought they were white which is what made us go ahead and try, he just frowned. I told him we had a great experience with S which is why I went ahead and gave her the business, but he didn't respond. I didn't even point out that I couldn't saved $40 and gotten them days sooner from Zappos (they had sky and all the other colors online). Lastly, he said the other shoes would be in tomorrow and asked if I had gotten a call about that. I never received that call, nor did I ask them to get the other color. I think he has us confused with a different customer, but when I said I never got another call, he literally rolled his eyes in disgust. I try to support local and give commissions to good salespeople, but this guy's attitude has ensured that I will never go to this store again. My daughter actually teared up in the drive home bc she felt so scolded and demeaned.
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August 2023 by Jeff F.
Nice selection of running shoes and gear. Everyone was friendly and helpful. If you are a runner and need flats or shoes simply to run the trails in I am confident they have what you need.
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July 2023 by Taylor Morrison
Great selection of running shoes but what keeps me coming back is the amazing customer service!
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July 2023 by Michael Scholl
The staff here really know their products and what you should use to help in my case correct my feet
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June 2023 by Jason Houser
Great selection, helpful knowledgeable staff. Can definitely assist with your running needs.
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March 2023 by Chet and Kathleen Mullin
Very helpful and knowledgeable staff. I've been buying shoes there for years.
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January 2023 by Debra Webb
My husband and I enjoy shopping here for our running shoes because it's rarely busy and someone is always available to help you choose the right shoe and get the right size and fit. They can also look you up in the system to see what you've purchased in the past. I do wish the selection was a little bigger but overall this is a great place to shop for shoes.
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August 2022 by America J.
Had a great experience here; Jordan was wonderful at helping me find a shoe to fix both my overpronation and back issues from working in healthcare. Highly recommend him if you need help!! Very kind and knowledgeable dude!
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August 2022 by Laurie West
Peak Performance is the best place to buy running or walking shoes hands down. I love the personalized attention and small indoor track to walk or run around to get a real feel for the shoes. Jordan was an upbeat young man who understood my needs and didn’t try. any pressure selling. Yes, you might pay a bit more but your feet are worth it if you exercise often.!
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July 2022 by Michael Campbell
During the pandemic, ordered shoes online. Misery. Being able to try them on makes all the difference. Employee did an interesting analysis of my needs and made brilliant recommendations. After I was very satisfied with my selection, he offered, "You sure you don't want to try any more to compare?" Dang, I was so impressed with the whole experience.
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June 2022 by Carla Mullen
We were in town for the College World Series and wanted to visit a local running store to get apparel so we could represent when we returned to Texas. Loved visiting and finding shirts with not only something that said Omaha but also the store name. Very friendly staff who loved talking about running and more. Thanks for getting us to Tiger Tom’s as well!!
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June 2022 by Tim Dolan
Great selection. Very knowledgeable and helpful staff.
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June 2022 by Emily G.
I needed a new pair of running shoes and decided to try out Peak Performance based on the reviews I had read. This wasn't my first time buying running shoes, but it was my first time buying them from Peak Performance and I was 100% satisfied. They take measurements, watch you walk, ask about trail vs pavement running, etc. before offering a selection of shoes to try on. I really appreciate that they do this. I didn't feel pressured to go for a more expensive shoe or anything like that. If you want and save a buck or two and skip the assessment, maybe stick to ordering online. But for those who want to be sure that you're getting the perfect pair of shoes, I'd definitely recommend Peak Performance. Friendly staff, good selection, average prices.
