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December 2022 by Jim Johnson
We stopped in to look at a variety of grill brands offered here at Outdoor Kitchen & Patio. Aaron was very knowledgeable, and gave us his honest experience in dealing with them all which we truly appreciated. Haven’t purchased a grill yet, but did buy a real nice patio table, and chairs set by Berlin Gardens. Highly recommend giving this business a look.
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September 2022 by greg lightner
Very helpful with our patio furniture warranty.
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September 2022 by Havaja Suleta
I VISITED THIS STORE AT AUGUST 29 AND WAS AMAZED HOW NICE PLACE LOOKS.SAIL PERSON AARON IS SO KIND AND HELPFUL THAT I WISH TO BUY THINGS WHICH I REALY DO NOT NEED,PLUS,THIS STORE IS SO CLOSE TO MY HOUSE AND I DID NOT KNOW THAT.I HIGHLY RECCOMEND THIS AMAZING STORE FOR YOUR OUTDOOR KITCHEN AND PATIO NEEDS.
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August 2022 by Doyle Zimmerman
Very very poor service department. I had some expensive outdoor chairs reupholstered and they were very careless. My chairs came back to me with missing parts and broken bolts. When I spoke to them about it, they talked down to me and were extremely disrespectful!!! I will never go back there and haven’t for a long time. Beware of their service department!
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April 2022 by Terra R.
Great customer service and lots to choose from.
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June 2021 by Janice Barajas
Great service by Jaret in the grill department!!! He is very knowledgeable and pleasant to work with. We will be back.
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April 2021 by Igor Volk
Amazing experience. Came in searching for a quality grill with specific budget line. Jared was able to educate on available options and pros/cons on other grills. Straight forward, knowledgeable, friendly service. Amazing pricing options in comparison to even online vendors.Definitely recommend Outdoor Kitchen and Patio for anyone looking for a grill!
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April 2021 by Mark Borngrebe
Great experience! I spoke with Jaret. He is very knowledgeable, was very patient, and spent a lot of time answering all my questions. I bought a great grill at a good price. They are assembling it, will deliver it this week, and haul my old grill away. I highly recommend them.
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April 2021 by Jacks favorites jordan
Purchased a Green Mountain Grill for smoking meats. It is awesome.Great Sales and Service.Thank you outdoor Kitchen!!
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April 2021 by Mark B.
I had a great experience at Outdoor Kitchen & Patio. Jaret was very patient and answered all my many questions, and provided a lot of great information about the differences between grills, heat dispersion, etc. I purchased a great grill at a very reasonable price. They will assemble your grill at no cost. In addition, they will provide delivery of your new grill, and take your old one away. That is a great "no hassle" service. I have already recommended Outdoor Kitchen & Patio to several people.
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January 2021 by Mark Collier
In August of 2020, I purchased a Big Green Egg at outdoor kitchen and patio. Within a month, I bought a maverick XR pro grilling thermometer from them as well. The big green egg has been wonderful. The service and delivery of the Big Green Egg has been great, however, I used the thermometer twice and two of the probes broke. The shielded wiring on the third probe is coming loose and the internal wire is sticking out. This is a 90 dollar thermometer and only after two uses. This is a defective product. So, I called the store and they had the grilling representative call me back. I think his name is Jarret. He immediately told me that because I have used it twice it is a used thermometer, therefore he cannot give me my money back. I am having a hard time understanding how if something breaks when you use it, you can’t take it and get your money back. He said if I brought it in he could walk me through some procedural warrantee things but would not provide me with a refund. I think the concept of a refund is, you try something out. It doesn’t work because it’s defective, You get your money back. If you can’t stand behind your products when they are defective, you’ve lost my business, now and in the future.My understanding is that the ownership of this particular store has changed. I suggest going to Hub(Helping U BBQ) out on 156th and dodge for all future grilling needs. That’s where I am going now and they are great.
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October 2020 by Nick Blake
Going out of business ☹️
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October 2020 by Jesse Fonseca
Sad to hear this business is closing
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September 2020 by Don Elliott
Purchase and delivery experience was great. Service is another story. Had an issue with an LED light not working on one of the burner knobs the first time I turned them on at night. Called and talked to someone in their parts area that asked me to take a picture of the serial/model number on the back and they would get the part ordered for me but that it would take about a month. Waited 2 months (all things COVID) before calling back and inquiring about the part. Was told it wasn't something they would have ordered for me and they have no record of it. When I explained that I have the text and number of the person I sent the serial number to, I was then told I was misinformed and need to contact broil king's warranty area directly as again it isn't a part they would typically send a service person out for anyways. Just a sample of 1 and maybe I hit them on a off day but my only service experience thus far and not interested in having another one should something else not work on this grill. Mistakes happen, I get it but an organizations response to those is what earns my business and any 5 star rating I would be willing to give.
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June 2020 by Ben Myszkowski
Very friendly, very personable staff. Well educated on the products they sell. Everything appeared very high quality
