O'Reilly Auto Parts in Omaha, Nebraska, located at 10757 Q Street, is known for its helpful and knowledgeable staff. Customers appreciate the professionalism and expertise of team members like Alicia and Aisha, who assist in finding the right parts and tools. The store offers a variety of services, including free battery testing, fluid recycling, and Check Engine light testing. Customers also value the free Loaner Tool program, which helps with vehicle repairs. While the service is generally praised, some reviews highlight concerns about staffing levels. For instance, one employee, Jacob, received commendation for his dedication despite working alone during busy times, but this also raised issues about safety and customer convenience. Overall, the store is recognized for its commitment to customer service, with staff members offering guidance and support to ensure that customers find what they need efficiently. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable choice for auto parts and service.
