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May 2024 by Bo Graham
I came in looking for a very specific and difficult to find piece and Evan helped me find it. It took awhile but I really appreciate his persistence. Great Employee!
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April 2024 by Michael Moran
I was driving cross-country and went into this O'Reilly's 15 minutes before closing on a Sunday night. I described a few symptoms of my car problem that had just come up, and asked if anybody could come out and listen to the car run and help suggest what might need to be done. Mike came out and looked at it in the rain, in the dark, and told me the two parts that needed to be replaced, along with the seprentive belt. He recommended a shop that could do it for me in the morning, and I bought the parts and brought it all to the shop. They confirmed that Mike got it exactly right, replaced those parts, and I was on the way. Mike helped to get me back on the road faster than I thought possible, and saved me from having to figure it all out and lose half a day doing it.
I started going to O'Reilly's a few years ago when I read a review that the people there are just nicer. So far, so good, and Mike definitely upholds that tradition!
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March 2024 by Kris Erickson
30 Minute wait to pick up a pre-ordered part. 5 employees and a store manager working. Only 2 helping the 20 plus customers waiting. Older man was doing his best, while Mike wanted to be every customers friend and visit with them while telling them the wrong info, then disappears in the back. What a joke. The store was dirty. Phone kept ringing without being answered. The store is a joke. Get the place cleaned up and get your act together. Staff training would go a long way. Hey manager your job is to manage and fill in when you are busy!
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March 2024 by Phuh Que
Fastest service out of any auto parts store in Omaha, this O’Reilly’s over here and the one over at 50th and center.
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March 2024 by Vincent Hagan
Person person who helped me out at the second place i was sent to was useful besides that the service it was a total disaster. I ordered a belt and they told me it was going to be at store b and to pick up any time. Had even payed for the belt in advance at store a. When I want to store B they tell me that it is now a store a and that I have to drive clear across town to pick it up even though they had one in stock. Definitely will not be making this my go to store.
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March 2024 by Jeff Stoner
Always professional.
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February 2024 by Tonya Ward
horrible bald man ignored me as I stood patiently in line over 25 minutes!! what am I invisible??i was shocked to experience him helping the men in front of me, then he absolutely ignore me! ... instead of asking me if I needed help - he chose to answer 2 or 3 phone calls, look right at me ... then he just walked away ignoring me completely!! He actually stopped at the counter in front of me and started a casual conversation with another male customer who was already being helped! wth ??? How many times did he flat out ignore me??Randall should not be working for O'reillys because he is either a bold faced racist or he don't like helping women! ??I hope the owners read this review and take action to FIRE HIM!! ? I really feel sorry for anyone who needs help and they end up stuck with him! ... what's wrong with him? There's just no fixing stupid and rude employees!I'm taking time to write this because no one should be treated so badly as he treated me today! ... especially treating women badly!!I have always had excellent customer service at O'reillys Auto Parts until today! ?Shame on that guy Randall he's a big jerk!!?❤️Thankfully Sally helped me and treated me like a valued human being and customer! ⭐️⭐️⭐️⭐️⭐️❤️Thank You for Your Help Today Sally I truly appreciate you caring! ????FIRE RANDALL!! He's so bad for your business!! Disgraceful idiot!
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January 2024 by Frank Velasquez
Good people, if they don't have what I need they get it fast, my old vehicle always needs something ? .
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January 2024 by Matt Carlson
Late evening I got in a pinch needed the right parts for my car two young guys working at night we're very knowledgeable and very helpful very much appreciated
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January 2024 by Keith “BowNaxe” S
Had my parts in stock when no one else in town did!
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November 2023 by Anna Mackey
I think its kind of expensive here and not a huge selection the staff is hit or miss. It's close and convenient for us though.
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November 2023 by Zach
People at the counter did not seem like they wanted to be at work. Had the part but vary unfriendly
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October 2023 by Quentin McCafferty
Excellent customer service and great pricing.
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August 2023 by Rob
Usually has what I need in stock..
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August 2023 by Brandon Espinoza
Very competent service
