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September 2024 by Suzi Kenealy
Very honest, friendly and reliable. Does great work.
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August 2024 by phillip henry
Got us in for a new brake line on the same day, finished in about an hour. Reasonably priced, transparent, and friendly!
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March 2024 by Cindy Anglen
I took my car to Northwest Auto Care for the first time. They fixed it up and it has never ran better. I found my new mechanic!! Thanks so much guys !
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February 2024 by L. R.
They are extremely ethical and have gone above and beyond when providing service. They're a reminder of the good in this world.
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February 2024 by John Butalla
Great service
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December 2023 by Kate Brien
The service at NWAC is absolutely outstanding. They make time for you, are very receptive to your concerns, will take the time to talk to you about your options, offer different diagnoses to a problem and solutions. The mechanics really care about the work they do. For example, when I said I did not have a ride home they prioritized my car's maintenance and fixed my problem super fast! Will be going to this shop the rest of my days. Highly appreciate their excellent service and care.
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November 2023 by Carly Moore
Chris was amazing to work with. My mom’s van had a caliper failure and he took it in and had it done in a day. His prices were very affordable.
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October 2023 by Madison Kalvoda
Our car has been acting up like crazy lately, and the last straw was getting stranded by a Bakers because of a bad starter!! Chris was amazing. He responded to us after 5:00 on a Thursday (above and beyond), AND helped us coordinate a very efficient tow to his shop! We had our car back in working order by Monday morning with a bill that didn't break the bank. Would highly recommend Northwest Auto Care if you and your car need kindness and efficiency!
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September 2023 by Marissa Ellenwood
Quick and efficient service.
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September 2023 by Mary Allen
Always good service and always good job!
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September 2023 by A J
Great service. Very knowledgeable and affordable.
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August 2023 by Phuc Lee Nguyen
Very happy with the service. Acceptable and reasonal price. Will fix my car here only for now.
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June 2023 by matt beck
Chris is a great mechanic! Extremely personable, timely and very honest. He will never tell you something is wrong with your car when it isn't and he knows what he's talking about!
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May 2023 by John Malek
Always friendly, honest, knowledgeable, and most important, does great work in a timely manner.
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April 2023 by Steven Jackson
Took my big passenger van to Chris at Northwest, after having another mechanic 'fix' a problem. I had several issues, vacuum leak, fan control knob, sliding door adjustment, and check engine light on... They are busy, and so I scheduled a day to drop it off. Chris was upfront and honest about diagnosing another mechanics failure, and I trusted him. They knocked everything out in 2 or 3 days, after calling to let me know what was going on and where the bill was at. I really appreciated his help and whoever worked on my van. Everything seems fixed, done well, and working. The bill wasn't crazy, and that counts a lot these days. I think the parts cost almost as much as the labor, but that's expected in 2023. Other mechanics just want to throw parts at a problem and hope it gets fixed, he actually took time to test and diagnose, which seems to be rare these days. I'll be taking my other cars here, and working with Chris for a long time if he keeps this up!
