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December 2023 by Ben Kittrell
Great experience. Will be my go to store for wood. 1000x better than home Depot across the street.
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September 2023 by Ben Keene
I had a fantastic experience with Millard Lumber for my home building needs. From the moment I walked in, their salesman Steve was incredibly knowledgeable and helpful. He took the time to understand my project's requirements and provided expert advice on the best lumber and options.Not only did Steve assist me in selecting high-quality lumber, but his attention to detail and commitment to customer satisfaction were truly impressive.Millard Lumber's wide selection of lumber and home building products was impressive, and the quality of the materials exceeded my expectations.Overall, I highly recommend Millard Lumber for all your lumber and home building needs. If you're in need of top-notch assistance for your project, you won't be disappointed with their service.
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August 2023 by Jose Napier
We have worked with Millard Lumber on many projects with great success. Thank you!
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November 2022 by M R.
Just to be very clear on the facts, after Millard lumber brought a custom door to be installed that was extremely damaged, the installer noticed the problem and called the salesman out to the home. The salesman saw the damage from photos I sent to him before he came out, and still tried to make it work. After paying over $1000 for a new door, we didn't want it damaged. The salesman communicated that it would take 5 to 6 more weeks for a replacement door or he could give us a refund. Obviously, since no in stock door was offered and it's NOVEMBER in Nebraska and we can't be without a STORM door, we accepted a refund. The salesman didn't even offer to put our existing storm door back on for protection. After receiving the refund paperwork via email from the salesman, I asked him for the measurements he took, so we could purchase an in stock storm door from a big box store and HE DIDN'T RESPOND to the email. As I said before, embarrassingly low customer service.
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September 2022 by Samuel Ramirez
Rich is great! Counter service is alright. Drive thru service is abysmal. 12 minutes for someone to take my invoice and 37 minutes to pull a single item. I saw one employee walk around with a piece of trim back and forth about 6 times not doing anything else besides looking busy.
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July 2022 by Jared Dietz
I've always had a good experience working with the crew at Millard Lumber. Dave Uhing has been awesome helping me with my deck project and went back and forth with me via e-mail and quotes until I was satisfied. I appreciated his patience and input into my project. Thanks to the crew for helping my deck project go smoothly.
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June 2022 by Adam Langfield
Management is enept,
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June 2022 by Demetrius Jurineack
It did take a few hours too load me but the facility is great! They didn’t stop working until my trailer was loaded! Plus it paid great ?
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May 2022 by Jerry McGee
I have tried doing business with this company on several occasions. They lie and say they will return my call to help me but never do.
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February 2022 by Deanna Wheeler
Very helpful in picking out the counter tops for my new kitchen
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January 2022 by Todd Menard
They have what you will need in a pinch usually but i prefer menards.
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November 2021 by Sue Sterling
I am having three bathrooms remodeled. I ordered pulls for all drawers and cabinet doors. Turns out the pulls I ordered won’t work for the smaller drawers-something about the way they are constructed. I attempted to return the items and discovered they have a zero return policy!Unused, still sealed in package, with receipt. Nope! So I am just out of luck.This is an example of horrible customer service. I will be telling my contractor to warn his other clients of this terrible policy.I’m sure they have a “reason” but it’s certainly not a positive experience for a customer.
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October 2021 by Amber Knight
Great selection and service!
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September 2021 by Bobtailed Trucker
Fairly quick unloads, green dot and arrow shows truck path in, yellow dot for check in, and red arrow for exit, Truck route.
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September 2021 by Chris Seagondollar
I'm from out of state, I had called to ask some local building methods, talked with Dan he was a great help
