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February 2024 by Glenn R.
Just wanted to send a thank you to Creighton who was working in the lumber/contractor area yesterday ( 2-24). It's not often you see the type of customer service Creighton provides these days. Even though my project was not the biggest I've undertaken, Creighton was very helpful in finding me exactly what I needed with concern for my budget. Great job.
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February 2024 by Justin Eloranta
Apparently when you buy Christmas lights at Lowes any lights you want to return need to be returned by Christmas Eve. Learned of this today on a board that was hanging on the wall by customer service. To read this board you had to be within 10-12 ft of it! What customer when going to purchase Christmas lights is going to think “Hey I better stop over at customer service and read all the fine print hanging on the walls”.Also, when I arrived with the lights a lady further back in customer service says “is that lights again?” As in I am not the only customer who got scammed! Clearly Lowes is being deceitful when multiple customers are having issues.What a joke and a way to force unnecessary sales customers.Do better Lowes. Quite the scam.Add on.I asked if could hold the lights until next holiday season. Lady behind desk said that would work but you would be outside of the 90 day return window. She said “Im sorry about this” to which I replied “oh please don’t apologize. It’s not your fault. Lowes puts the policies in place.” This is nothing but a scam.
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January 2024 by Ryan Gillespie
Lowe’s is like every other big business in America. They couldn’t give a hoot about their customers. They are obliged to the giant monopolies that supply their products. Stocking shelves and filling the aisles with garbage so we can hardly push our carts around always takes priority. Screw then and every other big business. Support small local places like Ideal Hardware
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January 2024 by josh beck
Had a very friendly associate assist with my question...
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January 2024 by Maria Dolores Virgen Anguiano
Although the workers are racist, it is a company that has everything one needs. The bathrooms and the store are clean, it is a pleasure to shop here.
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December 2023 by Shawn Finley
Purchased a washer and dryer at this location and was told if I opened a Lowes card then I could get additional money off. The salesman said he took off a little extra and wrote it on my receipt. When I got the bill for my card it showed the original price and not the price I was told during the sale. I went back in and talked to customer service and was told I would need to come in when the salesman (Alex) was working. I would have never opened a Lowes card if I knew I was going to be deceived or opted for the no interest option. Terrible customer service and would never recommend this location.
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December 2023 by Lisa Kuehl
Need indoor/outdoor lights? I found these LED lights on sale.
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November 2023 by Allan Ziesemer
Went today to get glass cut.cheryl from the tool area helpedShe was absolutely kind with her time and if could give her a 10 I would do so.she Is a credit to this store off of 180 th and center.thanks again
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November 2023 by Stephanie H (Stephsat)
I love the flowers at Lowe's. And they always have discounts in the back. the flower center is pretty much closed down, except for some random Moms and annuals that are half price. I will be one of the first ones there in the early Spring.
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October 2023 by P Spence
Lowes used to be our goto store. They now compete with Menards for China made products. Still have nicer staff than Home Depot
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September 2023 by Mike Marshall
Nice location with a full selection like one would expect. Multiple times the employees have been helpful with information and physics he'll loading something bulky. Would recommend
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September 2023 by Justin Mueting
Never believe a thing they say, promise or advertise. They promise same day installation on water heaters, and it's not an option. Called to get it installed the next day, they said they would get it on it on schedule and to the install team and call me back. Never called back. Called again the next day, was told I would get a call within a few hours. Never did. Called 6 hours later and went through it again and said they would call back that night and a manager the next day. I haven't heard a single word from anyone. Would never ever buy or install with them again.
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September 2023 by Peggy TRUJILLo
most of who we tried to talk to didn't know anything. there was only one (didn't get his name) that helped several time. and at checkout one of our items didn't have a barcode and the cashier didn't call for assistance, we had to go find it ourselves. wasnt to pleased with lowes except for the one (out of several) who helped and knew what he was doing
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August 2023 by Iris Rios
I am definitely very grateful for the attention they gave me, the manager is called Joel Etchinson and the guy John, he works in the area of electrical appliances, both are very patient and kind, they helped me in the best possible way in the purchase of my refrigerator I am lucky that on the day of my purchase they were there to help many blessings for them they are great and very very kind in customer service
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August 2023 by Golf Jesus
A weird paint by numbers shed build from here didn’t have every piece and didn’t have the correct measurements for what the diagrams in the guide booklet said. Had to redo many sections and add small pieces of scrap wood just to make it work. Not worth the $1000 + price tag
