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May 2024 by Sadie Petersen
SO CUTE AND SO FUN! Everyone was so nice and helpful! I also thought the prices were really good too! Love natural pet stores!!
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May 2024 by Shane Leighton
helpful will inform you about any question you have.
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May 2024 by Emma Shields
I’ve had the most amazing experience here! My boyfriend and I randomly walked in one day to buy some stuff, Justin then proceeded to hook us up with a super cool puppy kit, I genuinely think he was more excited to give us free stuff than we were to get free things. I’ve since sent 2 of my friends with puppies in and they’ve had wonderful experiences as well. Every time I’ve been in Justin has been absolutely wonderful, and is very knowledgeable about every product in the store. If I could leave a higher review I absolutely would!
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April 2024 by Kaden Krauth
I cannot exaggerate how kind and helpful the staff here is, they have an amazing assortment of products for any mammal you can think of, and I highly recommend stopping in if you’ve just adopted a dog, they will HOOK YOU UP with the highest quality products and the person helping you will make you feel like they are just as in love with your animals as you are. Thank you to Justin who helped us, I urge anyone who can support this business to do so, your animal will thank you!
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December 2023 by Haley
Bad first grooming experience here.For context:The time I was notified my dog was ready: 1:04pmThe time they text me stating they were adding a day care fee: 1:36pm*I had absolutely no idea why I was getting a daycare fee at this point.When I arrived (time 1:50pm, this was a work day and I’m driving across town) owner stated their policy is after 1hr of holding the dog they charge a fee and then additional charges every 15 min after that. This policy was not communicated to me at drop off (I’m a first time customer), nor did they tell me what time she would need to be picked up/ready by. In fact, the groomer stated there was a dog in front of her & it might be bit, to which I replied “no rush, I just need to pick her up by 4pm” I would’ve arranged my day differently and made certain I was mindful of the 1hr window to pick her up, had I known about it.They text me she was ready at 1:04, I replied I was on my way, they then text me at 1:36 saying they were adding the daycare fee on - I had not even fallen into their 1hr timeframe. I explained to the manager that 1) the policy was not communicated to me and 2) I had yet to fall into their 1 hr timeframe (she was picked up before 60 minutes had elapsed).After debating it, she finally removed the fee. (At this point, I was frustrated, but still willing to squash it). When it came time to tip the groomer, I asked to place a 20% tip, which was $12. She then asked me to tip $15 (same amount as the daycare fee) because “he really did a lot; he let her out 3 times” I said, “3 times? Why? She can hold it for up to 8 hrs/full work day and she’s only been there for 3 hrs total”I ended up tipping the groomer $15 per the managers request. As a first time customer, I left baffled by the situation.
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October 2023 by joolyen
I really like this place. Great for pet food and grooming. They are easy to work with too.
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September 2023 by Roberto Arcadu
My favourite pet store in Omaha hands down. Great staff, very attentive and very knowledgeable. The store is not big, but the selection is excellent. Have not tried the grooming yet, but will do it soon and will review it separately.
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September 2023 by Angelo Mc
Very great store great service an the Manger was great definitely recommended going here they also take very good care of my dog Grooming
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August 2023 by John Dehner
Staff was very helpful in helping me change my dog's new food.
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August 2023 by David Codr
Staff is super nice and they have really amazing high-quality stuff. I work with dogs professionally and recommend them to all of my client who always walk away impressed. If you’re looking for good food or something for your dog to chew on, they can totally hook you up
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July 2023 by Klaire Jeffrey
The cashier up front was friendly but this complaint is about my grooming experience. I paid over $100 including tip and it definitely was not worth it. The groomer estimated it would take about an hour and she was done in 30 minutes. I dropped him off, went home, had just sat down when i got a call that he would be done in 15 minutes. It was very rushed. When i dropped him off the groomer kept trying to walk away before i could finish explaining what all i wanted done. My dog is a sheltie and when i picked him up he definitely did not have a traditional sheltiehaircut. His face hair was cut strait across, his tail was bobbed like a poodle- and the end was once again cut straight.i asked her to trim his rear and instead it was shaved down like a corgi. You dont shave a sheltie that short. If i could leave a negative 5 star review i would. Or even no stars. AND after driving there to drop him off, then driving back to pick him up, after i got home i had to drive all the way back because she forgot to put his collar back on. Definitely not worth it and will not recommend
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January 2023 by Kevin S.
I assumed because of the location that prices would be through the woof (sorry!) but I stopped in to look around and found a great deal on a faux fur trimmed black parka for my BFF Riley. He got to try it on for fit and style, which everyone knows is hugely important when shopping for clothes. The nice lady that's always working here and the groomer love Riley, which makes them wonderful people in my book. Shop local, and bring your pet. This will become a favorite destination for both you and your furry little friend.
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September 2022 by Haley J.
Easy to order pet birthday cakes and pup cups! We haven't bought anything else here but the cakes are super good, and pick up has always been smooth!
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September 2022 by Stephen
I had a great experience. The shop worker was friendly and helped me out a lot. She was an excellent employee and made it enjoyable to shop there. The product selection was decent, but it wasn’t the greatest, there are places in Omaha that have even more products which can be nice, especially if you are wanting to browse.That being said, I had a good experience and was able to get in and out quickly which is what I was trying to do that day as I had limited time. I was able to find the fresh baked treats I was looking for and my ShihTzu really enjoyed them. So, I give it four stars. Great service, and quick shopping, but only four because the selection isn’t the largest and the location, while convenient, has some parking issues, which while I know are not the fault of the store, is something you should be aware of, as it can make visiting a little difficult.
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September 2022 by A C
My puppy loves coming here. He chooses his own treats. It's a good experience for the pets.Everything on the table are things we bought at long dog fat cat. You can get a whole variety of things not just treats. But their bones/treats are best!! My boy choose his own toys and candies, that's why we come here so often.
