-
March 2024 by Sarah Morales
I recently visited Karma Coffee with my husband and had a fantastic experience! The staff was incredibly helpful and friendly, making us feel right at home. As someone with celiac disease, I was thrilled to find a variety of delicious gluten-free options on the menu. And most everything is made in-house! The food was not only safe for me to eat but also incredibly tasty. In addition, they also sell gluten free mixes that you can buy and take with you. I highly recommend Karma Coffee to anyone looking for a cozy atmosphere, friendly service, and great food! We will definitely be returning.
-
March 2024 by Lynn G
I visited as a delivery partner and unfortunately, I left quite less than impressed. The information in my pickup instructions simply said to check in with somebody, but did not say where that check in would happen and there's no signage whatsoever as to where you're supposed to do that. Therefore, I stood by the pickup area for several minutes trying to get the attention of two people who were intensely working on coffees for the admittedly busy line that was there when I arrived.After several minutes of being ignored and having no window in which I could ask a question, and certainly without being asked why I was standing there with my DoorDash bag or my phone in my hand, I got in line because some stores require that. I have never been to this coffee shop before, so I had no clue, and I saw another delivery driver standing by the other end of the counter so I thought that's where I needed to go. I stood in line for several more minutes.Once it was finally my turn I tried to ask the person at the register if I was missing something because I was there for doordash and I had never been there before. Immediately I catch multiple people telling me I'm supposed to interrupt them and speak up and I'm just supposed to understand how they function there I guess because it's not for lack of trying to get their attention that I was waiting there. Quite literally the person who repeatedly told me I should just speak up was the very person I was trying to get the attention of for several minutes before I gave up and got in line.I understand busy and I've been a barista before so I understand how people can get finicky sometimes... But I really felt unwelcome by the immediate snap to telling me I was supposed to interrupt their busy rush without any knowledge whatsoever as to who exactly would be in a position to help me and it came across very defensively. I was genuinely trying to ask a clarification question and you'd think that I had started having a fit or gone Karen mode or something. I've never been to the shop as a customer or as a delivery driver before and I don't imagine I'm going to go back because as much as it smells nice in there and I think the vibe could probably be something that I could get down with personally, I don't appreciate the way that I was treated today. I waited patiently and was ignored by multiple employees when trying to get their attention and there was no consideration whatsoever for the fact that I have respect for them being super busy and not wanting to shove my way into what seem to be a potential training situation... For a place decorated with stuff about keeping your karma clean and all this, It certainly left me feeling like people with alternative needs or social processing problems should steer clear. I'm pretty disappointed but obviously there's nothing I can do about it other than express my experience trying to do the last leg of their business for them. Sorry I was such an inconvenience today.
-
March 2024 by Michael Maclin
Great atmosphere and excellent service!
-
March 2024 by Erick Allen
Best customer service I’ve had in Omaha in a long time absolutely
-
February 2024 by Mrs Kay
I stopped here to order a matcha. I thought the environment was very hot, I was uncomfortable standing and waiting for my drink. All of the baristas seemed quiet and unhappy. Especially the woman taking my order. No smile,hardly any eye contact or personality. The energy of the place made me feel awkward. Another barista finished my drink and set it on the countertop and announced it, I tried to lighten the energy of the place up by smiling and saying thank you but she didn’t respond or look at me. I’d think for a place with mantra type enlightened decorations everywhere that everyone working there would be happy. My small matcha was almost $8.00 and had a melted plastic flavor which could have been the hot honey they added for their special recipe clashing with the matcha tea flavor I’m not sure. I had stopped there a few years ago and had a coffee that was good, so maybe my matcha was just a fluke.
-
February 2024 by Joshua Monroe
My favorite drinks in town Omaha. I try to go here whenever I'm near the area.
-
February 2024 by Ezekiel Smitih
Great service, great food, great drinks!Also delicious gluten free options for my wife with celiac!
-
February 2024 by Denise Johnson
This coffee shop was so good. I had a flight of coffee of their seasonal flavors ( but could be customized to your taste), and each one was so good. I even had their breakfast sandwich, and it was so tasty, and you could even customize it to your taste. Will be coming back again!!
-
January 2024 by Emily Knop
Coffee was really, really good and for 2 20oz signature coffees was like 14 bucks! Love the passion they have and can see it all over the store. The fact there was a line 8 people strong shows love and I'm always willing to wait for that!
-
January 2024 by Trevor Foulk
Fun place to get a drink and some great breakfast.
-
January 2024 by Jana G
I really liked it!! It's so different from other coffee shops. So unique. I ordered the Eternal Sunshine..good! My husband got a hot flat white. Unfortunately, he likes Starbucks better, but we'll try the iced next time. They didn't have a stopper but these cool dice covers instead which kept his drink warm for quite awhile. Service was great & friendly! I didn't get any food this time but they have lots of options for food as well as drinks! Will be back for sure. I only wish they were open a Lil longer into the afternoon!
-
January 2024 by zarina lu
I have been there quiet a few times. This is the first time ordering the coffee flights. My sister loves the Classic French toast flavor Latte and the winter series drink - Snow Angel. There were many people because of the weekend and we got our seats pretty quickly. The owner is friendly, she brought over our coffee flights and patiently explained each drinks for us.
-
January 2024 by Diana Rosa
Drove 27 minutes to try this place for a breakfast date with my husband. Did not disappoint! Their signature coffees, seasonal coffees and breakfast options were DELICIOUS and TASTY! Not to mention their customer service was great, and also offer military discount when you ask. I can’t say anything bad, we will definitely be coming back! Thank you Karma Koffee!!
-
December 2023 by Will Wright
Great place to grab a cup of
-
December 2023 by Chase Tanner
The coffees, food, and pastries are really quite good.The order ahead service needs serious improvement. It’s now to the point that when I get my estimated pickup time (usually 20 minutes from the when I order), I just plan 15 minutes later. Today my estimated time was 7:59, I arrived at 8:14 and nothing was ready and they were not busy.Just disappointing especially when you’re planning around it.*EDIT*4 stars after owners explanation and care for customer input.
