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July 2022 by J P.
I told myself to not go here, and I did it anyway to save time. I had issues with this location before but thought it might have been a coincidence. Apparently, it was not. Came for an oil change. Left with a serious oil leak. Shame on me for not listening to my instinct. Never again.
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July 2022 by Jimi S.
On Friday, July 23, 2022, I had my a/c serviced at Jiffy Lube. If you need your a/c serviced, especially since we have been dealing with a massive heat wave, go see Leo and his crew. James and Chris were very, very helpful and quite helpful and much polite. And the staff were like a small family, doing their to make me as comfortable as possible. I highly recommend store #1440 for their honesty and their service. Continue the great work, Leo!
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July 2022 by LILY R.
Randy, one of the managers was AWESOME. He made some great Maintenace suggestions and was extremely knowledgeable and courteous. I highly recommend this location and ask the manager Randy! My truck is running like it is brand new now and I am so excited!
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February 2022 by Cheri H.
Very friendly and efficient staff. They move quickly but still take time to answer questions and cover all of the bases to make sure the service is perfect. It's always a pleasant experience.
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May 2021 by Meankno K.
very friendly COVID safe great service in and out best one I done been to in north omaha
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November 2020 by Gina Lombardo
Even though this was not my usual Jiffy Lube, I found myself away from mine with a couple of very low tires. When you're a regular Jiffy Lube customer you can stop by to get "top offs" on fluids as well as tire pressure checks & air fills whenever needed. As usual, I was not disappointed. The shop was just opening so there was only one person there at the time. He was polite & helped me right away.He took time to explain that the cold weather can lower pressures. He didn't just check the two that I was concerned about, he checked all four & gave each a bit extra air since it was cold.I could finish my errands without worrying about my tire pressures.
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October 2020 by Gail D.
The customer service what amazing. They did a fabulous job. Anthony I give him 5 star rating he listened to what I was saying. He was friendly and respectful. They were very professional. Thank you for the fantastic service.
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August 2020 by Ale L.
Recently went to get an oil change and was helped within the first 10 minutes, staff was very professional and helpful. Would come back again. Xavier was the one to personally help me and he was very fast with my service.
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June 2020 by Tara W.
Quick and efficient service. In and out for an oil change. Employees were friendly and very professional. Will definitely go back.
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April 2020 by Jennifer C.
Took my jeep in for an ac service today after woodhouse quick lane on 72nd refused to service It "because the compressor wouldn't turn on" I dealt with Chad at the jiffy lube on 120th. Excellent tech great customer service. Said my freon was extremely low and is possibly the issue. As Chad was inspecting the compressor he noticed that someone had unplugged my compressor and tucked it back out of sight. Plugged it in and compressor instantly started working. I can't prove the other shop was trying to run up the repair bill but I know the compressor was plugged in a week prior because I just had my mechanic inspect the compressor relays and fuses. Chad found it and plugged it back in and finished servicing the ac. Now it works like new. Thank you Chad and thank you jiffy lube for taking care of my jeep and getting me back on the road quickly. Will definitely refer anyone looking for this service to you and this location especially. Great customer service knowledgeable techs. Great price. Kudos. Thank you so much so glad I refused to let quick lane replace anything on my vehicle. I love that as a woman I didn't have to worry about anyone trying to pad my repair bill. What he quoted me was what he charged me.
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March 2020 by James Y.
I took my 2013 Ford pick up truck to this location to have my oil changed asked them not to check anything else on my engine, lights or anything else I just wanted my oil change, I went into the waiting area and there was no other cars being worked on, as I waited it took quite a while I started getting worried why it was taking so long, well it turns out they got oil all over my engine and down the side of my engine because they suction the engine oil from out of the dipstick they do not take the oil pan plug out and drain it from oil pan anymore , something went wrong and oil ended up all over my engine and they refuse to pay for me to have my engine Pressure wash the General manager of the store when I return the next day he looked at it and said there was nothing wrong with what they did to my truck and then said good luck getting them to pay to clean the oil off the top of the engine and on the side of the engine, so I took it to the Ford dealer and the Ford dealer said that for some reason that they could not explain there was oil all over the top of my engine and all over down the side of my engine and that's the reason why I had Engine oil leaking all over my driveway. I would not never recommend this location of Jiffy Lube to anyone in the general manager should be fired for the way his attitude is towards the customer, he needs to have some quality training to learn how to deal with customers. I have been to other Jiffy Lube locations and never have ever had any trouble like I have had at the location I had just had my truck worked on 120th and Pacific next to Broncos restaurant.
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February 2020 by Camelea M.
I arrived at 5:30pm today to get an oil change & I must say that the gentlemen were soooo professional & respectful. They opened the door for me each and every time & made me feel at home. And it didn't take long for them to do my oil change. They suggested what package I should get, but we're very supportive & understanding to what I chose. I will most definitely be back!
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December 2019 by Kendra W.
I've been coming to this location for a few years. Staff is great! Friendly, professional, and efficient! I would highly recommend this Jiffy lube location.
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December 2019 by Andrew R.
I've been here a few times and they've always done a great job. They have coffee, tv, and a clean bathroom.
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November 2019 by Erika J.
Always exceptional service at this location and they're never busy when other locations are! I like to stop in before a holiday trip and get my car ready. I feel confident knowing my car is ready for anything. I also love their courtesy and friendliness! The lobby is clean and inviting with complimentary coffee.
