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April 2024 by Kathleen Marshall
I appreciate this company but I definitely don't appreciate the inflation every 6 months, you should be somewhat rewarded if anything rather than punished for a good/clean driving record ? but maybe it's goes hand in hand with the economy issues we're having
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December 2023 by Sharon tv show Sharon
Very nice
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November 2023 by mukawera Sharon
Very nice
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March 2023 by Elizabeth Chandler
If I could give them zero stars I would. I was recently rear ended and when I called to let them know that I was in an accident they have been completely unhelpful. I have had to do everything on my own. They have not done one thing to help me through the process. I had to reach out to the other driver's insurance company to file a claim and then when I found out he didn't have a policy at the time of the accident I called Allstate back and they told me I had to file a claim with their claims department and that I would never see my money back. That was it. They didn't offer to help me with anything they told me I should get estimates before I file a claim to see if it was going to cost less than my deductible because I shouldn't file a claim then because it can go against me. Even though I was not at fault for the accident. Also the place that I received an estimate from told me that Allstate will not accept any estimates that they only accept their own so I have already wasted my time at the advice of my agent. I have tried talking to James multiple times about this accident and each time he doesn't answer the questions I ask and when I actually get him to address the real question I asked he never knows the answer. I don't know if all Allstate agents are like this but James is unhelpful and uninformed. I would strongly encourage you to go elsewhere. I have spoken to other insurance companies and family members who are insured by others and everyone has told me that I have had to jump through multiple hoops and that this is not how the process should go. I am extremely unhappy and have left them. I only wish I would have dropped them much much sooner.
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September 2022 by Dani Valadez
Always great service!! Definitely recommend
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September 2022 by Roxanne Wilkins
Very nice man and very helpful
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September 2022 by Rick
Been a great insurance Agent!
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August 2022 by Brian Danoff
Was misinformed on my custom equipment policy, feels like I was duked, I will be filing a complaint to the Nebraska Department of Insurance!
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August 2022 by Eligio Flores
Horrible when it comes to claims they don’t want to cover what I pay for them to cover.
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July 2022 by Christian Orozco
Overall no complaints. Reyna and James always took care of me when I ever needed anything.
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May 2022 by Brian Stessman
James Knowles is a very helpful and friendly agent. We really enjoy having him as our agent.
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April 2022 by Soup Enthusiast
So far, good insurance policy. It's defs lower than my rates in Colorado.
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February 2022 by brenda moss
Thanks for taking care of us, love your response time!
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January 2022 by Grace Mathijssen
Anything I need changed or if I've needed roadside assistance they've been very good with responding and making sure everything was okay they have great customer service on the phone
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September 2021 by Jasmine Reyes
James was a very friendly & helpful agent
